Job
Description
JOB POSITION Overall responsibility to Manage the Carelon Facility in Hyderabad Reporting to Senior Manager /Director Facilities : Key Work responsibilities: Deliver day to day operational Facilities management requirements, enhance employee workplace experience with hospitality delivery mindset, including property and infrastructure availability in line with Carelon standards, Business requirements and key performance deliverables. Work closely with Business leads, technology, Security, Procurement, Finance, and other support partners for a holistic delivery of safe and healthy environment to staff and clients Lead in mobilization of Facilities operations (plan, men & material) for the new large premises including change communication, activation of spaces, making a seamless move transition & wow experience to the employees. Plan and coordinate exits from old premises. Work closely with all stakeholders and smoothly run the facilities in terms of Employee Transport Services, Cafeteria services, Pantry services, front office, stationary, House Keeping, Pest controls etc. Ensure incidents are reported in line with approved protocols and processes and root cause analysis undertaken. Support resiliency and Business continuity exercises and work closely with Resiliency team. Coordination with all relevant stake holders like Builders & Govt Officials for relevant support in smooth running of Property & Facilities operations All Critical infrastructure is maintained at highest standards and ensure uninterrupted power support for critical loads like IT server at 99% Ensure the firefighting & related equipment s are maintained at the highest standards and fire safety practices including timely checks, audits, etc. are planned and maintained as required. Proactively ensure that property is kept in best shape by continuously walking around, active review of maintenance reports, required maintenance forecast and inventory, monitoring of optimum space utilization, etc. Deliver firms energy management goals through renewable energy sources, Solar energy projects, LED applications, efficient Mech and Electrical systems, energy save initiatives, etc. JOB RESPONSIBILITY Overall responsibility to Manage the Carelon Facility in Hyderabad Reporting to Senior Manager /Director Facilities : Key Work responsibilities: Deliver day to day operational Facilities management requirements, enhance employee workplace experience with hospitality delivery mindset, including property and infrastructure availability in line with Carelon standards, Business requirements and key performance deliverables. Work closely with Business leads, technology, Security, Procurement, Finance, and other support partners for a holistic delivery of safe and healthy environment to staff and clients Lead in mobilization of Facilities operations (plan, men & material) for the new large premises including change communication, activation of spaces, making a seamless move transition & wow experience to the employees. Plan and coordinate exits from old premises. Work closely with all stakeholders and smoothly run the facilities in terms of Employee Transport Services, Cafeteria services, Pantry services, front office, stationary, House Keeping, Pest controls etc. Ensure incidents are reported in line with approved protocols and processes and root cause analysis undertaken. Support resiliency and Business continuity exercises and work closely with Resiliency team. Coordination with all relevant stake holders like Builders & Govt Officials for relevant support in smooth running of Property & Facilities operations All Critical infrastructure is maintained at highest standards and ensure uninterrupted power support for critical loads like IT server at 99% Ensure the firefighting & related equipment s are maintained at the highest standards and fire safety practices including timely checks, audits, etc. are planned and maintained as required. Proactively ensure that property is kept in best shape by continuously walking around, active review of maintenance reports, required maintenance forecast and inventory, monitoring of optimum space utilization, etc. Deliver firms energy management goals through renewable energy sources, Solar energy projects, LED applications, efficient Mech and Electrical systems, energy save initiatives, etc. Facilities Management Manage real estate ranging from Standalone Buildings to Multi-Tenanted Buildings Operate various Properties. (Workspace, Data Centers, Recovery Sites etc.,) Plan and execute soft services such as Housekeeping, Front office, Stationery, Mail room, Cafeteria, Pantry management, Landscape, etc., Manage operation & maintenance of UPS, HVAC, DGs, STP, Lifts, Fire-fighting systems etc., Selection & Management of electromechanical services & monitor statutory compliances Asset, Infrastructure & Space Management QUALIFICATION Graduate degree with 10 years of Facilities experience EXPERIENCE 10-year work experience. Facility Management experience not mandatory. Flexibility to work and support business operating in UK time Zone. Excellent time management and prioritization skills, ability to multi-task, managing deadlines to meet deadlines and prioritize work Strong business and organizational skills. Sound judgment and ability to analyze situations, facts, and information, and full comprehension of the external environment influence the Company s business operations Effective communication skills Strong interpersonal, analytical and presentation skills with effective communication at all levels of the organization and the ability to maintain strong relationships within various functions Ethics and high integrity Developed awareness of how to operate successfully in multiple international legal environments. High level of integrity, professionalism and attention to detail -Drive and initiative, strong commitment, ability to take ownership, ability to work independently with little or no supervision. Excellent problem solving and negotiation skills Self-starter with a keen desire to succeed and contribute to the business Enthusiasm and commitment to work as part of a diverse team in a dynamic environment. Proficiency in MS-Excel, Word, PowerPoint and Outlook. SKILLS AND COMPETENCIES Good communication skills and expertise in Microsoft Word, Excel, PowerPoint and Outlook is essential. Good executive presence and cross-cultural work experience is desirable for interaction with Global stakeholders/operations. High levels of personal and professional integrity and ability to maintain absolute confidentiality wherever required. Consistently punctual and demonstrates ownership and high performance.
