Executive/Sr. Executive | Client Servicing | Business Delivery

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the companys success.

Key Accountabilities:

• Position holder will be an individual contributor

• Build and manage productive, professional relationships with clients using telephonic and/or video conversations

• Ensure clients are using and deriving benefit from IndiaMART

• Ensure products/services in client s e-catalog are accuratelydefined

• Prompt resolution of client complaints

• Assist the field sales team in achieving revenue and client retention targets by systematic follow up time bound closures

• Daily 10-12 meaningful telephone/video calls with clients

Why Join IndiaMART:

Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell.

Weekly Salary

Travel Allowances:

Attractive Incentives:

Accelerated Career Growth:

Learning Culture:

Mediclaim benefit

Life insurance benefit: