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Salasar Services Insurance Brokers
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Executive-Operations & Client Servicing Support

Executive-Operations & Client Servicing Support

Salasar Services Insurance Brokers

2 - 6 years

2 - 3 Lacs

Ranchi

Posted:6 days ago| Platform:

Apply

Skills Required

General Insurance Branch Operations Back Office Operations Backend Operations Policy Servicing Insurance Operations Administrative Operations Customer Service Operations Operational Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Operations:

Coordinate end-to-end policy issuance processes, including proposal form verification, documentation, and underwriting follow-ups.
Maintain and update policy records in the system accurately and timely.
Track renewal and endorsement schedules and ensure timely action.
Handle premium reconciliation, payment follow-ups, and coordination with finance.
Assist in the claim intimation process and documentation coordination.

Client Servicing Support:

Act as a support point for queries from clients related to policy coverage, endorsements, and claims.
Prepare and share policy summaries, MIS reports, and renewal notices with clients.
Follow up with internal teams and insurance companies for pending deliverables.
Support in client onboarding, policy comparisons, and proposal presentations.
Maintain service trackers, client folders, and communication logs.

Required Skills & Competencies:

Good knowledge of general / health/life insurance products & processes
Strong communication and coordination skills
Detail-oriented with good documentation handling
MS Office proficiency (Excel, Word, PowerPoint)
Customer-focused mindset with the ability to manage timelines

Educational & Experience Requirements:

Graduate / Postgraduate in any stream (Commerce or Insurance preferred)
13 years of experience in insurance operations or client servicing (brokerage or insurance company preferred)
Only those candidates who are based in
Ranchi
can apply.
Only
female
candidates are preferred.
Looking for a candidate
who can join immediately
.

susweta@salasarservices.com

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