Executive - Last Mile

We're Hiring: Last Mile Executive – Operations

Locations: Navi Mumbai | Pune

Experience: 2–5 years | Employment Type: Full-time

Operations team

About the Role:

As a Last Mile Executive, you’ll coordinate last mile dispatches, monitor delivery performance, resolve on-ground issues, and work closely with delivery partners to ensure high service levels. This is a critical role ensuring timely and efficient order fulfilment.

Key Responsibilities:

• Coordinate daily dispatches with 3PL and internal fleet teams
• Monitor real-time delivery tracking and resolve exceptions/escalations
• Ensure timely pickups/deliveries as per SLAs
• Support route planning and suggest on-ground improvements
• Collaborate with warehouse and customer service teams for smooth order flow
• Maintain MIS reports and support performance dashboard creation
• Assist in field audits, hub visits, and vendor performance reviews

What We're Looking For:

• 2–4 years of experience in last mile logistics, dispatch, or delivery operations
• Prior exposure to e-commerce, FMCG, or 3PL operations preferred
• Familiarity with GPS tracking, route optimization tools, and MS Excel
• Strong coordination and communication skills
• Problem-solving mindset with attention to detail
• Willingness to travel locally (up to 20%) for field supervision

What We Offer:

• A fast-paced, high-growth work environment
• Exposure to the latest logistics tech tools
• Cross-functional collaboration with internal teams and partners
• A culture of ownership, agility, and performance

Ready to own the last mile and drive real impact? Apply now at ganga.chaudhary@pluckk.co.in and be part of our logistics transformation journey.