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JPMorgan Chase Bank
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Executive Director, Payments Reg Ops Quality & Standards Lead

Executive Director, Payments Reg Ops Quality & Standards Lead

JPMorgan Chase Bank

5 - 10 years

7 - 12 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

automation quality standards interpersonal skills audit compliance artificial intelligence sat management risk management executive director jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join our team as a strategic thinker in Regulatory Operations, part of Payment Operations, supporting global regulatory obligations. This complex role involves executing global regulatory reporting across all lines of businesses, managing changes driven by global regulators, product changes and automation agendas. We seek an Executive Director to lead our Quality & Standards team, ensuring compliance with evolving regulations.

As an Executive Director in Payments Regulatory Operations Quality & Standards Lead, you will partner with Operations, Product, Technology, Audit, Compliance, Regulators, and many other groups to manage an ever-changing landscape. You will have the opportunity to think strategically and manage day-to-day issues at a granular level, shaping how we support the Firm s compliance to an increasingly complex regulatory landscape.

Job Responsibilities

Own and manage the Reporting Catalogue / Inventory
Execute production testing and implement proactive quality analysis strategies
Develop and establish Regional & Global standards
Implement a quality framework (MEPs, incidents, Core) to prevent repeat errors
Manage regulatory issues as they arise, addressing problems and challenges regularly
Partner with Operations, Product, Technology, Audit, Compliance, Regulators, and other groups to navigate an ever-changing landscape
Think strategically while managing day-to-day issues at a granular level

Required Qualifications, Capabilities and Skills

5+ years of experience in Operations with direct experience in Payments
Strong knowledge of controls and regulatory matters
Proven track record of control uplift deliverables
Proactive in identifying quality, standards, and control gaps, and addressing them ahead of a regulatory identifying them for us
Partners well with other groups sat outside of the team s reporting line, excellent interpersonal skills
Ability to communicate clearly and confidently across multiple aspects of the organization at all levels
Logical, structured approach to planning, problem solving and decision-making
Solid awareness of controls and risk management protocols
Self-starter with ability to manage own workload and deliverables

Preferred Qualifications, Capabilities and Skills

Proficiency in Excel and ability to clearly storyboard using PowerPoint
Awareness of controls and risk management protocols
Knowledge of user tools such as JIRA, Lucid, Monday.com
Experience of finding Artificial Intelligence solutions to solve Business problems

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Executive Director, Payments Reg Ops Quality & Standards Lead