Executive CRM

We are looking for a smart and responsible CRM Executive to join our Power Cord Division. The role involves handling client orders, understanding product requirements, and ensuring smooth coordination with the internal team. The ideal candidate should have good communication skills and the ability to manage client conversations confidently on phone and WhatsApp.

Responsibilities:

• Handle incoming orders from clients via WhatsApp, phone, or email
• Understand product requirements and confirm rate & lead time
• Coordinate with internal production and dispatch teams for timely deliveries
• Follow up with clients for payments, order updates, and feedback
• Maintain proper documentation of client interactions in Google Sheets/CRM
• Respond to client queries and resolve issues politely and quickly
• Assist senior management in improving customer experience

Key Skills:

• Good communication (Hindi & basic English)
• Familiar with WhatsApp, phone handling, and basic computer usage
• Knowledge of Excel or Google Sheets is a plus
• Basic understanding of electrical products like power cords is preferred
• Responsible and organized working style

Job Location:

Bawana, Delhi (On-site)

Working Hours:

• Male Candidates: 9:00 AM – 8:00 PM (Monday to Saturday)
• Female Candidates: 9:00 AM – 6:30 PM (Monday to Saturday)

Experience:

6 months to 2 years preferred in CRM / Sales Support / Order Handling

Education:

Minimum 12th pass. Graduate preferred

About Us:

Padam Tech India is a leading manufacturer of power cords, wiring harnesses, and terminals for household appliances. With a strong client base across India, we believe in quality, commitment, and customer satisfaction.

Job Types: Full-time, Permanent

Pay: From ₹11,187.71 per month

Work Location: In person