This role is responsible to ensure correct execution, including advising the back office team on reporting and invoicing, of all orders for inspection and testing services - in accordance with order requirements, client standard operating procedures, industry standards, business standards or policy directives and ensure collection of outstanding (OS), bad debts, and maintain Day’s Sales Outstanding (DSO). Ø Major Responsibilities Manage entire operations of credit control department Ensure clear communication to all internal and external interfaces Preparation of all information material needed in order to manage the cash collection in close cooperation with Line Management (DSO) Implements in his area of responsibility the general credit and collection policy as approved by Head office and assures adherence to accepted standards Monitor and review client accounts and advise Business Line Managers in coordination with Finance Controller to take necessary actions to control bad debt situations. Monitor and periodically circulate list of bad debt accounts and charges to respective business line managers and regional general managers. Meet up with key clients pertaining to outstanding and collections. Liaise with regional credit control team outstandings / bad debt reports and figures. Follow up for reconciliation of outstandings on monthly basis and as and where required. Define monthly collection targets for all locations. Monitor payment collections with respect to billing on periodic basis. Periodic reporting of collections. Handle client queries related to discount, excess charges etc. Ø Qualification and Experience Post Graduate in Commerce with minimum of 3 years’ experience in accounting (accounts receivables) and / or at-least 1 year in Credit control function. Ø Skills & Qualities: Excellent organizational and interpersonal skills. Good communication and presentation skills. Good analytical skills Change orientation & adaptable to situation Customer focus Proficient in MS office Knowledge of GST and TDS. Show more Show less