Executive- Client Servicing & Activation

About The Company

Role Overview

Client Servicing & Activation Executive

Key Responsibilities

• Be the face of the company for clients, ensuring clear, professional, and timely communication.
• Plan and execute on-ground brand activations and events end-to-end – from ideation to execution.
• Coordinate with internal teams (creative, production, logistics) to ensure seamless project execution.
• Build and maintain strong client relationships by understanding their objectives and delivering impactful solutions.
• Handle event logistics, budgeting, vendor management, and team coordination.
• Maintain a reliable vendor database and negotiate for cost-effective and high-quality deliverables.
• Visit event locations and ensure smooth on-ground execution.
• Create and present client decks and post-activity reports.
• Identify new business opportunities, pitch agency services to potential clients, and contribute to business growth.
• Work closely with senior leadership to develop and implement business development strategies.
• Address challenges swiftly and ensure high client satisfaction at every stage.
  

Requirements

• 2 to 4 years of relevant experience in event management, brand activations, client servicing, and business development.
• Proven experience in handling on-ground activations, promotional events, and BTL campaigns.
• Strong vendor management and coordination skills.
• Excellent communication, interpersonal, and presentation skills.
• Experience in pitching and converting new business opportunities.
• Ability to multitask and manage multiple projects under pressure.
• Proficiency in MS PowerPoint and Excel.
• Must be self-driven, detail-oriented, and a problem solver.