Executive Assistant To Director

Job Title:

Department:

Job Summary

managing follow-ups, coordinating social media activities, and supporting e-commerce operations

Key Responsibilities

1. Executive & Administrative Support

• Manage the Directors calendar, OPD schedules, meetings, and appointments.
  
• Handle emails, calls, WhatsApp, and official correspondence; ensure timely responses and follow-ups.
  
• Draft and review emails, letters, proposals, and reports.
  
• Maintain confidential records, files, and documents.
  

2. Follow-ups & Coordination

• Track tasks, commitments, and approvals; ensure

  regular follow-ups with internal teams and external partners

  .
• Coordinate with doctors, HR, accounts, vendors, agencies, and consultants.
  
• Maintain follow-up trackers and update the Director on status and delays.
  

3. Social Media & Digital Coordination

• Coordinate with the digital marketing team / agency for social media posts, campaigns, and updates.
  
• Ensure timely sharing of hospital, doctor, product, or brand-related content.
  
• Monitor basic engagement, comments, and messages; escalate important queries.
  
• Maintain content calendars, approvals, and brand communication alignment.
  

4. E-Commerce & Online Business Support

• Assist in managing e-commerce operations (product listings, image coordination, descriptions, pricing updates).
  
• Coordinate with website developers and e-commerce partners for updates, corrections, and improvements.
  
• Follow up on image quality, product display, zoom features, and customer experience issues.
  
• Support order-related coordination, vendor communication, and issue resolution (as required).
  

5. Documentation & Reporting

• Prepare MIS reports, meeting minutes, presentations, and summaries.
  
• Maintain records of agreements, vendors, agencies, and digital partners.
  
• Track deadlines, deliverables, and performance updates.
  

6. Hospital Operations & Special Projects

• Support OPD planning, camps, events, outreach programs, and CSR activities.
  
• Assist in NABH coordination and documentation as directed.
  
• Support special assignments, partnerships, and campaigns.
  

7. Confidentiality & Compliance

• Handle sensitive information with complete confidentiality.
  
• Ensure compliance with hospital policies, ethical standards, and data privacy norms.
  

Required Qualifications

• Graduate / Postgraduate in any discipline (MBA / Mass Communication / Digital Marketing preferred).
  

• 2–5 years of experience

  as an Executive Assistant, Operations Coordinator, or similar role.
• Working knowledge of

  social media platforms, e-commerce workflows, and website coordination

  .
• Proficiency in MS Office, email drafting, documentation, and basic digital tools.
  

Key Skills & Competencies

• Strong follow-up and coordination skills.
  
• Clear verbal and written communication.
  
• Understanding of social media content flow and e-commerce basics.
  
• Multitasking and deadline management.
  
• Professional etiquette and problem-solving ability.
  
• High integrity and confidentiality.

  Role & responsibilities

Preferred candidate profile