Role & responsibilities 1. Inventory Management Maintain accurate and up-to-date records of all finished goods received, stored, and dispatched. Conduct routine stock audits and cycle counts to ensure inventory integrity. Monitor inventory levels and promptly report discrepancies or shortages. 2. Storage and Organization Ensure organized and optimized storage of finished goods for easy identification and retrieval. Apply inventory management principles such as FIFO (First-In-First-Out) and FEFO (First-Expiry-First-Out) where applicable. 3. Interdepartmental Coordination Liaise with QA/QC for timely clearance and acceptance of finished goods. Coordinate with the Dispatch team to ensure shipment readiness. Interface with Sales and PPC teams to align inventory with order requirements and production planning. 4. Documentation & ERP/SAP Updates Maintain essential documentation including stock registers, transfer notes, and movement logs. Ensure timely and accurate updates in SAP systems to reflect real-time inventory status. 5. Quality Compliance Verify that all stored goods meet internal quality and safety standards. Segregate and report non-conforming products as per SOPs and quality guidelines. 6. Team & Manpower Supervision Supervise store assistants and labourers engaged in FG store operations. Ensure team compliance with safety regulations and operational protocols. 7. Dispatch Coordination Ensure timely staging of finished goods for dispatch based on dispatch plans and priorities. Support dispatch operations to meet urgent shipment requirements. 8. Housekeeping & Safety Maintain cleanliness, orderliness, and safety in the FG store area. Ensure proper labelling, tagging, and storage of all inventory in line with SOPs. 9. Compliance with Certifications & Standards Prepare and maintain records in compliance with applicable standards and certifications (e.g., ISO, GMP).

Role & responsibilities Ensuring the packing team completes all packing activities in strict adherence to Standard Operating Procedures (SOPs) and the daily dispatch plan. Printing, verifying, and ensuring proper placement of labels on packed goods as per SOPs prior to dispatch. Monitoring and ensuring that all materials are packed and ready for dispatch according to the scheduled timelines. Coordinating with the Finished Goods (FG) store to ensure timely availability and procurement of materials required for dispatch. Supervising the loading of goods to ensure it is executed accurately by the packing team in accordance with the packing list. Liaising with transporters to confirm timely vehicle arrival, oversee loading activities, and verify the accuracy of Lorry Receipts (LRs). Tracking all shipments and maintaining follow-up with transporters to ensure timely and accurate delivery to customers. Providing assistance to the dispatch officer and other team members in routine and ad hoc dispatch-related activities. Taking complete ownership of assigned dispatch responsibilities and proactively addressing and resolving any operational issues that may arise.

Role & responsibilities Dispatch Planning & Coordination : Liaise with the PPC Head to plan daily dispatches in alignment with production and dispatch schedules. Oversee dispatch planning, vehicle arrangements, and coordination with transporters. Customer Communication : Ensure timely communication of all customer-related dispatch activities to the PPC Head. Initiate corrective actions when necessary to avoid delays or issues. Monitoring & Tracking : Monitor and track all daily dispatches to ensure timely delivery and maintain high levels of customer satisfaction. Standardization of Dispatch Processes : Ensure accuracy, consistency, and repeatability in labelling, packing, and dispatch documentation. Develop and implement Standard Operating Procedures (SOPs) for all related processes. Export Coordination : Coordination with the team to ensure effective planning and timely execution of export shipments. Freight Management : Negotiate freight rates and contractual agreements with logistics service providers to ensure cost-effective, reliable, and seamless delivery solutions. Packing Material Inventory : Monitor inventory levels and plan procurement of packing materials to avoid shortages or overstocking. Sales Support : Support the Sales team with urgent or critical dispatch requirements as needed on a case-by-case basis. Cost Optimization : Continuously monitor logistics costs and identify opportunities for cost savings. Implement measures to close identified gaps. Vendor & Transport Coordination : Coordinate with vendors and transporters, verify bills, and prepare reports such as Goods in Transit (GIT) and freight cost analysis. MIS Reporting : Prepare monthly MIS reports focusing on dispatch timelines and error-free performance. Store Coordination : Work with the Stores department as needed to ensure accurate inventory data capture. Process Improvement Initiatives : Identify and implement improvements to existing logistics and dispatch systems and processes. Damage & Claims Handling : Assist in resolving issues related to damaged goods, insurance claims, and materials returned due to transport damage. QMS Compliance & Transporter Management : Maintain documentation as per AS9100D Quality Management System requirements. Identify and evaluate new transporters and update the existing transporter database accordingly.

Role & responsibilities Developing Safety Policies Drafted and implemented comprehensive safety policies and procedures in compliance with local laws and international standards. Conducting Risk Assessments Identified workplace hazards and evaluated risks associated with tasks and processes. Recommended and implemented effective control measures to mitigate risks. Ensuring Compliance Monitored adherence to ISO, EHS, and OH&S safety standards. Conducted regular safety audits and inspections to ensure continual compliance and safe work conditions. Training and Awareness Organized safety training programs for employees at all levels. Fostered a strong safety culture and environmental awareness throughout the organization. Accident Investigation Investigated workplace incidents to identify root causes. Prepared detailed incident reports and executed corrective and preventive actions to avoid recurrence. Emergency Preparedness Developed and maintained emergency response plans. Conducted drills and preparedness exercises for scenarios like fire, chemical spills, and other emergencies. Environmental Management Ensured compliance with environmental legislation and standards. Managed waste disposal, pollution control, and environmental sustainability initiatives.