Executive Assistant / Operations Manager

About The Role

Responsibilities

• Own, streamline, and integrate business systems (CRM, project management, compliance, marketing, client onboarding, etc.).
• Anticipate bottlenecks and solve problems before they reach me.
• Automate workflows where possible; document SOPs.
• Track KPIs and deliver concise weekly reports.
  

• Manage editors, contractors, and vendors—ensure deadlines are met and quality is consistent.
• Hold team members accountable without me needing to “babysit.”
• Oversee scheduling, client follow-up, and admin tasks so I stay focused on high-value activities.
  

• Support content workflows (podcast, social media, video editing) and keep the process smooth from recording → publishing.
• Manage marketing campaigns, email sequences, and social media scheduling.
• Ensure a seamless client journey from onboarding through retention.
  

• Proactively manage my calendar, priorities, and commitments.
• Handle communication, follow-up, and reminders so nothing is missed.
• Create space in my schedule for strategy, creativity, and relationship-building.
  

Who You Are

• Strategic Operator – You think like a COO: spotting gaps, creating order, and running with ideas.
• Systems Integrator – You understand tools (CRMs, automations, project management platforms, marketing systems) and can make them work together.
• Manager at Heart – You enjoy leading people, setting accountability, and keeping projects on track.
• Marketing Savvy – You know how content, branding, and client experience fit into growth.
• Entrepreneurial Mindset – You thrive in a growing, fast-moving environment and are motivated by performance-based rewards.
• Communicator – Clear, concise, proactive in updates—never leaving me guessing.
  

Qualifications

• 3+ years in operations, project management, or executive assistant roles.
• Proven ability to manage teams and contractors remotely.
• Experience with CRM systems, project management tools, and marketing automation.
• Strong organizational skills and attention to detail.
• Comfortable working with limited direction and high autonomy.
  

Success in This Role Means

• I spend 90%+ of my time coaching clients, creating content, and building the brand.
• You are the hub of operations—projects move forward without me needing to push.
• Our systems are streamlined, documented, and scalable.
• The team feels supported and accountable, and clients experience seamless service.