Posted:5 days ago|
Platform:
Remote
Full Time
Optimized Job Post – Project Delivery & Vendor
Relations Manager (Remote – India)
Job Title: Project Delivery & Vendor Relations Manager (Remote – India)
Location: Remote – Anywhere in India
Experience Required: 5–7 years (Minimum 2 years in team leadership/management)
Salary: ₹45,000/month starting, with minor flexibility based on skills & experience
Job Type: Full-time, Remote
About the Role
We are Vanan Online Services, Inc., a global leader in transcription, translation, captioning,
and related services. We’re looking for an experienced Project Delivery & Vendor
Relations Manager to lead our vendor operations, manage project execution, and ensure the
highest standards of quality and customer satisfaction.
This is a remote position open to candidates across India who are skilled in managing
people, processes, and partnerships across global time zones.
What You’ll Do
Vendor & Resource Management
• Manage and maintain relationships with vendors worldwide.
• Hire and onboard new vendors/resources to meet service demand.
• Keep vendor availability aligned with incoming project requirements.
• Negotiate and control vendor costs within budget.
• Evaluate the quality of work delivered by vendors to ensure we only work with
the best for top-quality output.
Team & Project Operations
• Lead the production/project coordination team to ensure smooth and timely project
delivery.
• Monitor performance, provide coaching, and give constructive feedback.
• Handle performance appraisals and manage attrition.
• Coordinate with clients (including US-based) to understand requirements and give
updates.
• Manage escalations and resolve them promptly.
Quality Management
• Oversee Quality Issues (QI) and Request-for-Changes (RFC) to prevent customer
dissatisfaction or refunds.
• Identify recurring issues and implement solutions.
Research & Process Improvement
• Keep track of industry trends and client needs.
• Suggest process improvements to increase efficiency, quality, and client satisfaction.
What We’re Looking For
• 5–7 years of relevant experience with at least 2 years in team management.
• Excellent written and verbal communication skills.
• Proven success in vendor management, vendor hiring, and project coordination.
• Strong background in quality management and performance evaluation.
• Client-facing skills to handle escalations professionally.
• Experience with remote collaboration tools (Microsoft Teams, Google Meet, CRMs).
Bonus Points For
• Experience in service-based industries like translation, transcription, or BPO/KPO.
• International client handling experience.
• Budget and cost control expertise.
Important Note on Experience
This role is ideal for candidates with 5–7 years of relevant experience. While we
appreciate experienced professionals, those with 10+ years and significantly higher salary
expectations may find this role’s scope and budget less suitable.
How to Apply:
Email your CV and a short cover letter to [HR email] with the subject: Application – Project
Delivery & Vendor Relations Manager.
Platform-Specific Optimization Notes
LinkedIn Optimization:
• Use keywords like: “Vendor Management”, “Project Delivery”, “Remote Project
Manager India”, “Global Vendor Relations”, “Production Team Manager”, “Client
Escalation Management”.
• Include hashtags in the post when publishing:
#ProjectManager #VendorManagement #RemoteJobsIndia #OperationsManager
#TeamLead #ProjectDelivery #QualityManagement #ClientManagement
Naukri Optimization:
• Naukri search relies heavily on role keywords + skills in the description.
• Add keywords like “Team Handling”, “Vendor Hiring”, “Global Vendor
Management”, “Performance Appraisals”, “Quality Check”, “Escalation Handling”,
“Client Coordination”, “Budget Control” in the Key Skills section.
• Keep salary visible and mention “Negotiable” to widen applicant pool.
Indeed Optimization:
• Indeed ranks postings higher when the job title is simple and clear — “Project
Delivery & Vendor Relations Manager” works well.
• Repeat main role terms naturally in the first 2–3 lines for SEO:
“We’re hiring a Project Delivery & Vendor Relations Manager to oversee vendors,
lead our project team and ensure quality delivery for global clients.”
HR Contact Details:
Shirly - 9176466866
Vanan Services Inc.
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