Optimized Job Post – Project Delivery & Vendor Relations Manager (Remote – India) Job Title: Project Delivery & Vendor Relations Manager (Remote – India) Location: Remote – Anywhere in India Experience Required: 5–7 years (Minimum 2 years in team leadership/management) Salary: ₹45,000/month starting, with minor flexibility based on skills & experience Job Type: Full-time, Remote About the Role We are Vanan Online Services, Inc., a global leader in transcription, translation, captioning, and related services. We’re looking for an experienced Project Delivery & Vendor Relations Manager to lead our vendor operations, manage project execution, and ensure the highest standards of quality and customer satisfaction. This is a remote position open to candidates across India who are skilled in managing people, processes, and partnerships across global time zones. What You’ll Do Vendor & Resource Management • Manage and maintain relationships with vendors worldwide. • Hire and onboard new vendors/resources to meet service demand. • Keep vendor availability aligned with incoming project requirements. • Negotiate and control vendor costs within budget. • Evaluate the quality of work delivered by vendors to ensure we only work with the best for top-quality output. Team & Project Operations • Lead the production/project coordination team to ensure smooth and timely project delivery. • Monitor performance, provide coaching, and give constructive feedback. • Handle performance appraisals and manage attrition. • Coordinate with clients (including US-based) to understand requirements and give updates. • Manage escalations and resolve them promptly. Quality Management • Oversee Quality Issues (QI) and Request-for-Changes (RFC) to prevent customer dissatisfaction or refunds. • Identify recurring issues and implement solutions. Research & Process Improvement • Keep track of industry trends and client needs. • Suggest process improvements to increase efficiency, quality, and client satisfaction. What We’re Looking For • 5–7 years of relevant experience with at least 2 years in team management. • Excellent written and verbal communication skills. • Proven success in vendor management, vendor hiring, and project coordination. • Strong background in quality management and performance evaluation. • Client-facing skills to handle escalations professionally. • Experience with remote collaboration tools (Microsoft Teams, Google Meet, CRMs). Bonus Points For • Experience in service-based industries like translation, transcription, or BPO/KPO. • International client handling experience. • Budget and cost control expertise. Important Note on Experience This role is ideal for candidates with 5–7 years of relevant experience. While we appreciate experienced professionals, those with 10+ years and significantly higher salary expectations may find this role’s scope and budget less suitable. How to Apply: Email your CV and a short cover letter to [HR email] with the subject: Application – Project Delivery & Vendor Relations Manager. Platform-Specific Optimization Notes LinkedIn Optimization: • Use keywords like: “Vendor Management”, “Project Delivery”, “Remote Project Manager India”, “Global Vendor Relations”, “Production Team Manager”, “Client Escalation Management”. • Include hashtags in the post when publishing: #ProjectManager #VendorManagement #RemoteJobsIndia #OperationsManager #TeamLead #ProjectDelivery #QualityManagement #ClientManagement Naukri Optimization: • Naukri search relies heavily on role keywords + skills in the description. • Add keywords like “Team Handling”, “Vendor Hiring”, “Global Vendor Management”, “Performance Appraisals”, “Quality Check”, “Escalation Handling”, “Client Coordination”, “Budget Control” in the Key Skills section. • Keep salary visible and mention “Negotiable” to widen applicant pool. Indeed Optimization: • Indeed ranks postings higher when the job title is simple and clear — “Project Delivery & Vendor Relations Manager” works well. • Repeat main role terms naturally in the first 2–3 lines for SEO: “We’re hiring a Project Delivery & Vendor Relations Manager to oversee vendors, lead our project team and ensure quality delivery for global clients.” HR Contact Details: Shirly - 9176466866
HR Manager – People Operations & Talent Management Location: Remote (Must be based in Tamil Nadu; Chennai preferred. Based on business requirements, occasional in-office visits may be required, and possible work from office in the future.) Experience: 5+ Years Industry: Service – Hiring Includes Digital Marketing, Sales & customer support (India & US), Developer Hiring, Freelance Hiring, and Leadership Recruitment. Job Type: Full-Time (Remote with future office flexibility) About Us Vanan Online Services Pvt. Ltd. operates with strong teams across India and the US, delivering services to global clients. We specialize in transcription, translation, voiceover, closed captioning, and related services. As we expand our workforce across various departments, we are seeking a strategic and execution-focused HR Manager to lead all HR functions from hiring to compliance. Key Responsibilities • Handle full-cycle recruitment for all teams including Digital Marketing, India & US Sales, Production (Execution), Content Writing, Developer Hiring (for CRM & internal tools), and Leadership/Managerial roles. • Manage freelance HR partners and supervise junior HRs. • Identify bottlenecks in the current hiring workflow, implement process improvements, and streamline recruitment operations for faster and more effective hiring. • Conduct performance management cycles and appraisals. • Develop and implement company-wide HR policies, SOPs, and employee handbook. • Maintain PF/ESIC/Statutory compliance, Labor Law Compliance and payroll coordination. • Address employee grievances and mediate conflict resolution. • Lead employee engagement activities, documentation, audits, and HRMIS usage. • Coordinate onboarding, exits, and compliance documentation. Preferred Qualifications • Bachelor’s or Master’s in HR (BBA/MBA HR preferred but not required if the experience compensates). • 5+ years of experience in a core HR role. • Fluency in Tamil (must) and English (excellent written and spoken). • Experience working with HR tools like Zoho, BambooHR, or similar. • Strong interpersonal and problem-solving skills. • Flexibility to work beyond standard hours as per business needs. Location Preference Based in Tamil Nadu. Chennai-based candidates will have a significant advantage due to our regional team dynamics. How to Apply Send your CV to “sangeetha@vananservices.in” with the subject line 'HR Manager Application – [Your Name]'.
Job Title: IT Systems Administrator – Team Lead Location: [Hybrid] - Chennai (Most Preferred: Candidates currently based in Chennai) Work Type: Full-time Experience: 3–6 Years (can be adjusted) Reports To: IT Manager / Head of Infrastructure Job Summary: We are seeking a skilled and proactive IT Systems Administrator to manage, maintain, and support a diverse IT infrastructure including Windows/Linux servers, desktop environments, cloud services, network hardware, and user management tools. The ideal candidate should have strong troubleshooting abilities, experience handling IT assets, and the capability to coordinate with vendors and internal teams for L1, L2, and L3 support across multiple tools and technologies. Key Responsibilities: Server Management: Administer and maintain Windows Server and Linux Server environments. Perform regular patch management, user/group policy maintenance, and security updates. Desktop OS Support: Provide support for Windows, Ubuntu/Linux, and macOS desktops and laptops. OS deployment, configuration, imaging, and troubleshooting. Network & Security: Configure and manage firewalls, routers, and switches. Work with networking teams and ISPs for troubleshooting connectivity issues. Basic understanding of WAF (Web Application Firewall) and security principles. Cloud & SaaS Administration: Manage Microsoft 365 via Azure AD and Google Workspace. Configure and maintain user roles, policies, and access controls. Endpoint Security: Install and manage Bitdefender Antivirus through central management console. Ensure endpoint compliance and generate periodic security reports. Monitoring & Tracking Tools: Deploy and manage Teramind and Insightful tracking tool via its console. Support monitoring policy configurations, alerts, and investigations. MDM & Identity Management: Administer Microsoft Intune and JumpCloud for device and user identity management. Enforce security compliance for mobile and remote endpoints. Ticketing & Support: Handle user issues through a ticketing system and Microsoft Teams support channels. Provide L1 to L3 level support and ensure SLA compliance. Asset & Inventory Management: Maintain IT asset records, allocation, and tracking for end-users. Conduct periodic audits and reconciliations. Hardware & Software Support: Diagnose and resolve hardware failures and software issues across multiple platforms. Voice Platform Support: Manage Dialpad and Twilio voice communication platforms via admin console. Ensure quality of service and support call routing configurations. Cost & License Management: Monitor IT tool subscriptions, usage costs, and license renewals. Provide cost estimates and maintain vendor agreements. Domain & Hosting: Manage domain registration, hosting control panels, FTP, and MySQL databases. Coordinate basic web-related infrastructure management. Vendor Coordination: Communicate with software and hardware vendors for escalations and support. Manage service level expectations and incident resolution timelines. Cross-Department Coordination: Collaborate with Internet providers and support partners for uninterrupted services. Required Skills & Qualifications: Strong technical knowledge in system administration and IT infrastructure. Hands-on experience in both Windows and Linux ecosystems. Knowledge of scripting (PowerShell, Bash) is an advantage. Excellent communication skills – verbal and written. Willingness to work in Day shift and respond to emergencies. Preferred Certifications (Any of the following): Microsoft Certified: Azure Administrator Associate CompTIA Network+ / Security+ Microsoft 365 Certified: Modern Desktop Administrator Associate Cisco Certified Network Associate (CCNA) Google Workspace Administrator Certification Bitdefender Certified Administrator (if available) ITIL v4 Foundation – for support process understanding Soft Skills: Strong problem-solving and decision-making abilities. Ability to multitask and prioritize tasks effectively. Customer-centric and team-oriented mindset. HR Contact: Shirly - +919176466866
Job Title : IT Systems Administrator Team Lead Location : [Hybrid] - Chennai (Most Preferred: Candidates currently based in Chennai) Work Type : Full-time Experience : 3- 6 Years (can be adjusted) Reports To : IT Manager / Head of Infrastructure Job Summary We are seeking a skilled and proactive IT Systems Administrator to manage, maintain, and support a diverse IT infrastructure including Windows/Linux servers, desktop environments, cloud services, network hardware, and user management tools. The ideal candidate should have strong troubleshooting abilities, experience handling IT assets, and the capability to coordinate with vendors and internal teams for L1, L2, and L3 support across multiple tools and technologies. Key Responsibilities Server Management : Administer and maintain Windows Server and Linux Server environments. Perform regular patch management, user/group policy maintenance, and security updates. Desktop OS Support Provide support for Windows, Ubuntu/Linux, and macOS desktops and laptops. OS deployment, configuration, imaging, and troubleshooting. Network & Security Configure and manage firewalls, routers, and switches. Work with networking teams and ISPs for troubleshooting connectivity issues. Basic understanding of WAF (Web Application Firewall) and security principles. Cloud & SaaS Administration Manage Microsoft 365 via Azure AD and Google Workspace. Configure and maintain user roles, policies, and access controls. Endpoint Security Install and manage Bitdefender Antivirus through central management console. Ensure endpoint compliance and generate periodic security reports. Monitoring & Tracking Tools Deploy and manage Teramind and Insightful tracking tool via its console. Support monitoring policy configurations, alerts, and investigations. MDM & Identity Management Administer Microsoft Intune and JumpCloud for device and user identity management. Enforce security compliance for mobile and remote endpoints. Ticketing & Support Handle user issues through a ticketing system and Microsoft Teams support channels. Provide L1 to L3 level support and ensure SLA compliance. Asset & Inventory Management Maintain IT asset records, allocation, and tracking for end-users. Conduct periodic audits and reconciliations. Hardware & Software Support Diagnose and resolve hardware failures and software issues across multiple platforms. Voice Platform Support Manage Dialpad and Twilio voice communication platforms via admin console. Ensure quality of service and support call routing configurations. Cost & License Management Monitor IT tool subscriptions, usage costs, and license renewals. Provide cost estimates and maintain vendor agreements. Domain & Hosting Manage domain registration, hosting control panels, FTP, and MySQL databases. Coordinate basic web-related infrastructure management. Vendor Coordination Communicate with software and hardware vendors for escalations and support. Manage service level expectations and incident resolution timelines. Cross-Department Coordination Collaborate with Internet providers and support partners for uninterrupted services. Required Skills & Qualifications Strong technical knowledge in system administration and IT infrastructure. Hands-on experience in both Windows and Linux ecosystems. Knowledge of scripting (PowerShell, Bash) is an advantage. Excellent communication skills verbal and written. Willingness to work in Day shift and respond to emergencies. Preferred Certifications (Any Of The Following) Microsoft Certified : Azure Administrator Associate CompTIA Network+ / Security+ Microsoft 365 Certified : Modern Desktop Administrator Associate Cisco Certified Network Associate (CCNA) Google Workspace Administrator Certification Bitdefender Certified Administrator (if available) ITIL v4 Foundation for support process understanding Soft Skills Strong problem-solving and decision-making abilities. Ability to multitask and prioritize tasks effectively. Customer-centric and team-oriented mindset. (ref:hirist.tech)