1 - 6 years
2 - 4 Lacs
Posted:2 months ago|
Platform:
Work from Office
Full Time
1. Monitoring of Inbound / Outbound Calls
2. Assigning Outbound calling activity to Team members
3. Format and upload data for Auto-Dialing
4. Assigning Email activity to Team members
5. Focus on Call Flow / Call Queue
6. Monitor Live Calls and share feedback to the team members
7. Handling Escalations of Distributors/ Investors
8. Timely intimation to AMC for any possible complaint to AMFI/SEBI/Regulator
9. Preparing weekly roaster and manage team members leaves and attrition without impact service deliveries
Computer Age Management Services (CAMS)
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