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3.0 - 6.0 years
5 - 8 Lacs
Noida
Work from Office
Loanslelo is looking for teamleader to join our dynamic team and embark on a rewarding career journey. Managing the day - to - day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team
Posted 1 week ago
2.0 - 5.0 years
4 - 5 Lacs
Bengaluru, Marathalli
Work from Office
Maintain the discipline of the team in terms of Login/Logout and Breaks. - Providing the detail information on the issues of customers related to Onboarding calls - Auditing the calls of the teammates and looking for areas of improvement on calls. - Giving the training to the new joinees as well as to the team in case it is required - Maintain the leave request of the team members as per the workload with a proper tracking system. - Looking into the requirement of the headcount as per the load,so that we can hire the staff accordingly. - Focusing on the Conversion percentage to bring it above the current percentage of 4% - Make sure that team is achieving the daily benchmark of 400-450 calls. - Make sure that the team is giving the detailed information to the customers as per the guidelines given to them. - Make sure that the audit rating should go up on a monthly basis from the current rating of 3.01, which can only be done with proper auditing.
Posted 3 weeks ago
2.0 - 7.0 years
5 - 12 Lacs
Bengaluru
Work from Office
Handling team of 20 to 25 counselors and driving admissions for Manipal University. Mentoring team to achieve admission targets. Shrinkage and attrition management. Encourage team to meet day-to-day admission targets without any impact to SLA. Required Candidate profile Graduation is a must. 1.5 to 7 years experience in handling and managing the counseling/admission/inside sales operations. Candidate from Education/EdTech/E-learning/BPO domain is highly preferred. Perks and benefits HUGE INCENTIVES Call Nitin 7011045856
Posted 3 weeks ago
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