Escalation Specialist L2 || Work From Home

0 - 5 years

2 - 3 Lacs

Posted:16 hours ago| Platform: Naukri logo

Apply

Work Mode

Remote

Job Type

Full Time

Job Description

Work From Home Opportunity

Multinational Company | Limited Openings Refer Your Friends Now!

Position:

Location

Contract Duration:Until 30th September 2025

(Extension possible based on business requirements)

Salary

Take Home: Approx. 15,000 to 19,000

(After PF, ESIC & PT deductions)

Inbound/Outbound Voice Process; 18k CTC - Freshers can apply - Limited requirement 

Chat Process Non Voice: 20k CTC - Freshers can apply - Limited requirement

Escalation Desk L2 Voice : 24.5k CTC (Minimum 1 year experience require in Customer Service - Documentary) 

Who Can Apply?

We're hiring candidates with excellent English communication skills who are passionate about starting or growing their career in customer service!

Graduates (Freshers Welcome) 20% of openings

Undergraduates (with 6+ months of documented customer service experience) 30%

Experienced Candidates (1+ year in customer service) – 50%

Shift Timings:

Any 9-hour shift (including night shifts) based on business requirements.

System Requirements (Mandatory):

Processor: Intel Core i5 (7th Gen or above)

RAM: Minimum 5GB

Internet: Minimum 20 Mbps

Headset: Noise-Cancelling (Recommended: Big Passport)

Webcam: Mandatory

Power Backup (UPS)

EDR Software: Must be installed

System Check Report: Via SHL

Selection Process:

HR Screening (Virtual)

Typing Test – Min. 30 WPM with 90% Accuracy

AMCAT Assessment/VETI

Final Virtual Interview (Client Round)

Ready to Start Your WFH Journey?

Don’t miss this chance to join a dynamic, multinational company in a non-voice customer support role!

To Apply:

Please review all the job and system requirements above and send your updated resume to proceed further.

Contact for More Info:

HR Sofia

7628850206

Talent Acquaintance

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Talent Acquaintance logo
Talent Acquaintance

Recruitment and Staffing

Los Angeles

RecommendedJobs for You