ERP Support Executive

As an ERP Support Executive for ERP product implementation, you will play a crucial role in assisting customers as their primary point of contact. Your main responsibilities will include handling customer queries through email, chat, and phone, providing effective demonstrations and training, and ensuring the successful implementation and maintenance of ERP solutions. You will be required to travel to client locations across India to deliver on-site support, collaborate with the team at the Head Office in Gujarat, and maintain effective communication throughout the project lifecycle. **Key Responsibilities:** - Understanding business processes and software to be implemented - Handling incoming customer requests via email and phone - Conducting effective demonstrations and training sessions - Efficiently gathering information to fulfill customer needs - Basic computer knowledge required **Qualifications Required:** - Bachelor's degree in computer science or related field - Minimum 2 years of experience in ERP Support role - Strong communication skills and ability to work well in a team - Willingness to travel for work - Good oral and written communication skills - Ability to manage multiple client queries and adapt to changing priorities - Familiarity with quality, testing, and delivery methodology processes If you are ready to embrace this exciting challenge and showcase your expertise as an ERP Support Executive, we welcome you to apply and join our innovative team. (Note: Additional details about the company were not provided in the job description.),