Posted:1 week ago|
Platform:
On-site
Full Time
Job Description: Senior central Account manager
Location: Bangalore
Industry - Real estate Broking
CTC - upto 7LPA (fixed +variable)
Key Responsibilities:
● Creating strategies on how to get downloads in the existing societies by understanding the gaps from city teams/MCs and then proper execution of those strategies.
● Should be well versed with excel as he’ll be making a lot of reports as well.
● Coordinating with cross functional teams- MIS , City teams and also drive performance from the respective City Spocs to drive the application download
● Recruit high performance field operators including interviewing, hiring, monitoring, employee feedback and documentation, counseling and coaching, and performance management and improvement when required. And also Identify staffing needs.
● Monitoring the performance of people dedicated for downloads in respective cities.
● Planning and execution on how to get permissions for download activity in the old and new sites
● Calling MCs to get permissions directly and to understand the gaps by downloads are not happening
● Work with senior management to set monthly and quarterly team targets and devise plan of action
● Sharing reports timely to the leadership team.
● Motivating team members for high performance and providing updates/upskilling team members whenever required
● Implementing the guidelines with focus on process adherence
● Preparing quality metric with help of PIA team to ensure hygiene in cities
Desired Skills and Qualifications:
● Should have a minimum of 5 years of experience in sales and operations and client retention
● At Least 2 years experience as Central Coordinator in driving a key metric by the city teams
● Excellent communication skills, both verbal and written
● Ability to manage a team with regional language skills.
● Strong performance orientation and ready to work in a highly challenging environment.
● Must be fluent in Hindi and English
Job Type: Full-time
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person
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