Engagement Service Delivery Lead

The role of Assistant Vice President (AVP) in the DPO - Operations Business group involves partnering with client decision makers and stakeholders on engagements for Hi-Tech customers. As the Engagement Service Delivery Lead, you will manage diverse delivery teams globally and ensure the overall health and growth of the account. Responsibilities include directing senior Track Leads, Project Managers, and Delivery Leads on large-scale global projects, engaging with multiple support units for effective output. You will evaluate project trade-offs, manage critical path delivery, assess and resolve project risks, and ensure projects meet success parameters and ROI targets. Building collaborative relationships with stakeholders, identifying growth opportunities, and maximizing economic value are crucial aspects of the role. Additionally, you will synthesize data, provide actionable insights, and liaise with stakeholders for successful project delivery. Transition management, pre-bid experience, and driving team transformation are key components. P&L responsibility, account growth, and working with GTM Management to improve strategies are also part of the role. Qualifications for this position include a Graduation degree and an MBA in Operations. The ideal candidate should have a minimum of 20 years of experience in the technology industry, with 18-23 years in leadership roles managing global delivery teams. Skills in opportunity forecasting, Digital Transformation implementation, revenue recognition, solution design, and Agile methodology are essential. Strong communication, analytical, time management, and organizational abilities are required. Preferred skills include experience in revenue recognition, solution design, contract administration, digital tools, and Agile methodology. Black/Green Belt certification would be an added advantage for this role.,