Engagement Service Delivery Lead

As an Engagement Service Delivery Lead for Hi-Tech customers, your role involves partnering with client decision makers and stakeholders on multiple engagements. You will be managing diverse delivery teams globally and ensuring the overall health and growth of the account. Your responsibilities include: - Directing a team of senior Track Leads, Project Managers, and Delivery Leads on large-scale global projects - Managing day-to-day delivery and engaging with multiple support units for effective output - Evaluating trade-offs between project size, complexity, cost, urgency, risk, and stakeholder value - Managing critical path to project objectives delivery, assessing requirements, and resolving high priority project risks - Ensuring projects meet success parameters and ROI targets - Building collaborative relationships with stakeholders and identifying growth opportunities - Maximizing economic value and securing future competitive advantage - Synthesizing data into actionable insights and overseeing MBR, QBRs, and YBRs with stakeholders - Leading effective transition, pre-bid, and RFP experiences - Driving team transformation and seeking continuous improvement - Taking P&L responsibility and focusing on account growth - Working with GTM Management to identify successful strategies and opportunities for improvement Qualifications: - Graduation, MBA in Operations Required Skills: - Minimum 20 years of experience in the technology industry - Leadership experience managing multiple global delivery teams - Ability to work with geographically spread delivery teams - Experience in opportunity forecasting and digital transformation implementation - Proficiency in revenue recognition, solution design, and responding to RFP/ RFIs - Exposure to Digital tools, RPA, ERP, CRM, and Agile methodology - Strong interpersonal communication and influencing skills - Excellent analytical skills and proficiency in MS Office - Time management and organizing ability in a dynamic global environment Preferred Skills: - Experience in revenue recognition, solution design, and contract administration - Exposure to Digital tools, RPA, ERP, CRM, and Agile methodology Note: The company details were not included in the provided job description.,