Job
Description
Key Responsibilities Tool & Vendor Management Own the full lifecycle management of the Power Apps tool, ensuring it effectively enables the skills inventory process. Identify, evaluate, and onboard vendors to support tool development and enhancements. Manage vendor relationships, including RFP comparisons, SOW creation, and ensuring deliverables align with business requirements. Oversee project timelines, manage sprints, and ensure tool launches align with key business windows. Manage tool-related budgets, including chargeback mechanisms for cost allocation across businesses. Collaborate with business leaders to define technical capabilities and enhancements required for the tool. Process Management & Stakeholder Engagement Partner with business units to understand how they use skills inventory data to inform upskilling, reskilling, and hiring plans. Provide guidance and recommendations to help businesses effectively leverage skills data to meet their strategic objectives. Establish consistent processes across businesses to ensure alignment and best practices in skills assessment and workforce planning. Lead the intake process for new businesses exploring the tool, effectively presenting it as a service and advising on its suitability for their needs. Change Management & Communication Drive alignment across businesses, encouraging adoption of standardized processes. Communicate corporate updates, process changes, and expectations to key stakeholders. Deliver regular progress updates to leadership on tool adoption, data utilization, and business impact. Collaborate with HR and L&D teams to identify and address talent gaps and hiring needs. Continuous Improvement Actively contribute to the development of learning and development plans for businesses based on insights from the skills inventory. Provide expert recommendations for improving the skills inventory process, ensuring it remains aligned with evolving business goals. Must Have skills 3+ Years experience in managing complex programs with multiple stakeholders, timelines and deliverables. 2+ years in IT service roles with the ability to manage the tool lifecycle including vendor management, budget management and stakeholder management. We Value Excellent communication skills with the ability to convey complex ideas clearly and concisely. Strong influence without authority capabilities to drive alignment across diverse teams. Expertise in storytelling through data to inform decision-making and demonstrate impact. Proven executive presence with the ability to engage effectively with senior leaders. Solid understanding of IT service ownership, including tool management, vendor management, and budget oversight. Working knowledge of Power Apps with the ability to assess vendor solutions and push back on unreasonable demands. Strong negotiation skills to manage vendor contracts, budgets, and timelines. Experience in HR and Learning & Development practices to support workforce planning. Demonstrated success in program management, project management, and cross-functional collaboration.
