Endorsements Executive

Job Title: Endorsements Executive

Location: Bengaluru

Job Type: Full-Time

Reports To: Manager Operations

Job Summary:

Endorsements Executive

Key Responsibilities:

• Endorsements Processing:

• Review and process endorsement requests for changes to existing insurance policies.
• Ensure all endorsement documentation is complete, accurate, and compliant with company policies and regulatory requirements.
• Update policy records to reflect changes in coverage, terms, or conditions as per endorsement requests.

• Customer Interaction:

• Communicate with policyholders, agents, and brokers to obtain necessary information and provide updates on endorsement status.
• Address and resolve customer inquiries related to policy changes and endorsements in a timely and professional manner.

• Documentation and Reporting:

• Maintain accurate and up-to-date records of all endorsements and related correspondence.
• Generate reports on endorsement activities, including volumes, types of changes, and processing times.
• Ensure all endorsements are processed within the designated timeframes and meet quality standards.

• Collaboration:

• Work closely with underwriting, claims, and customer service teams to ensure seamless processing of endorsements.
• Participate in team meetings and contribute to the continuous improvement of endorsement processes and customer service practices.

• Compliance:

• Stay updated on industry regulations and company policies related to insurance endorsements.
• Ensure all activities comply with regulatory requirements and internal policies.

Qualifications:

• Education:

• Bachelors degree in Business Administration, Finance, Insurance, or related field preferred.

• Experience:

• Minimum of 1-2 years of experience in insurance endorsements, underwriting, or a related role.
• Familiarity with insurance products, policy terms, and conditions.

• Skills:

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in using insurance management software and Microsoft Office Suite.

• Other Requirements:

• Ability to handle sensitive information with confidentiality.
• Strong customer service orientation.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance.
• Paid time off and holidays.