Job Title: Data Analyst Location: Bangalore Experience: 1- 3 years Industry: Insurtech / Employee Benefits Company: Pazcare Job Type: Full-Time Job Summary: Pazcare is seeking a Data Analyst to help us unlock actionable insights from our growing datasets across insurance, wellness, and employee benefits. You will work closely with our business, product, and growth teams to drive data-informed decision-making. Responsibilities: Collect, clean, and analyze structured and unstructured data across various channels. Design and maintain dashboards to track key metrics and business KPIs. Perform root-cause analyses and identify actionable insights for product and growth teams. Collaborate with stakeholders to define data requirements and reporting goals. Present findings clearly with visualizations, summaries, and recommendations. Requirements: 13 years of experience in a data analyst or business intelligence role. Proficiency in SQL and spreadsheet tools like Excel/Google Sheets. Experience with data visualization tools (Tableau, Power BI, Looker, or similar). Familiarity with scripting in Python or R for data wrangling and analysis. Strong analytical thinking and attention to detail. Excellent communication and presentation skills. Nice to Have: Experience working with insurance or employee benefits data. Exposure to data warehouses (BigQuery, Snowflake, Redshift). Understanding of basic statistical methods and/or A/B testing.
Job Title: Software Development Engineer Location: Bangalore Experience: 13 years Industry: Insurtech / Employee Benefits Company: Pazcare Job Type: Full-Time About Pazcare: Pazcare is on a mission to revolutionize how India experiences insurance and employee benefits. We’re building a modern infrastructure for digital insurance distribution—powering businesses and employees across Tier 1 to Tier 4 cities. Join us in shaping the future of employee benefits. Job Summary: We are looking for a passionate Software Developer who loves building scalable, user-centric digital solutions. You will work closely with our product, design, and tech teams to craft seamless user experiences that power next-gen insurance products. Responsibilities: Build and maintain responsive, performant web and mobile applications. Collaborate with cross-functional teams to define, design, and ship new features. Write clean, scalable code using modern technologies and best practices. Participate in code reviews, unit testing, and CI/CD pipelines. Monitor and optimize application performance, security, and reliability. Stay updated with new technologies and industry trends relevant to insuretech. Requirements: 1–3 years of hands-on experience in software development. Backend experience with Node.js, Python (Django/Flask), or similar. Solid understanding of REST APIs, microservices, and database design (SQL/NoSQL). Familiarity with Git, CI/CD pipelines, and agile development practices. Strong problem-solving skills and ability to work in a fast-paced startup environment. Nice to Have: Experience with cloud platforms like AWS, GCP, or Azure. Exposure to fintech/insuretech platforms or API integrations. Experience with mobile development (React Native or Flutter).
Job Description: Wellness Solutions Specialist Location: Bangalore Team: Wellness Services Reporting To: Lead Wellness Services Experience Required: 1–3 years Type: Full-Time, On-site About the Role We’re hiring a Wellness Solutions Specialist to drive two key verticals within Pazcare’s Wellness Services team — vendor placement and customer success . This is a dual-function role that requires a unique mix of negotiation skills, empathy, operational excellence, and stakeholder communication. You will be responsible for sourcing wellness benefits across our partner ecosystem (e.g., diagnostics, fitness, nutrition, mental wellness) and ensuring clients not only access but also experience the full value of those benefits. You’ll be the trusted point of contact for HR teams and occasionally, employees, owning end-to-end service delivery and satisfaction. Key Responsibilities Partner Placement & Sourcing Source quotes from multiple wellness service providers and identify the most value-efficient option with high margins. Evaluate both existing and potential vendors; initiate discussions with new partners based on business requirements. Maintain updated documentation of rate cards, activation flows, and service SLAs. Track service quality and ensure partner performance aligns with promised deliverables. Customer Success & Engagement Manage post-sale experience for wellness accounts, primarily interacting with HR teams. Track adoption metrics and run proactive nudges and interventions to increase benefit usage. Address queries, resolve escalations, and ensure timely delivery of services. Occasionally interact with individual employees to resolve specific cases or provide guidance. Stakeholder Communication Keep all internal (sales, ops, product) and external (HR, vendor) stakeholders in the loop throughout the benefit lifecycle. Set realistic timelines, manage expectations, and document key communications for auditability and clarity. Own all wellness-related communications sent to clients – from onboarding guides to usage reports. Operational Execution Use internal dashboards, Excel, and CRM tools to track program usage, vendor performance, and service issues. Collaborate with the tech, ops, and product teams to troubleshoot and resolve systemic challenges. Analyze feedback and usage data to continuously improve the wellness experience. What You’ll Need to Succeed 1–3 years of experience in client servicing, partnerships, operations, or customer success — preferably in healthtech, HR tech, or services industries. Excellent communication and relationship-building skills. Strong negotiation skills with a flair for identifying mutually beneficial deals. Proficiency in Excel and ability to work with internal dashboards. High attention to detail and a proactive approach to problem-solving. Empathy for users and the ability to balance business objectives with client satisfaction. Why Join Us? Be a core part of India’s fastest-growing insurtech wellness team. Get exposure across multiple verticals — wellness, healthcare, operations, and enterprise success. Shape the future of preventive healthcare delivery in India. Fast-track your growth with a dedicated learning path within the Wellness vertical.
Revenue Operations Manager Job Description The Pazcare Revenue Operations Manager will lead the Revenue operations function for Pazcare, leading a team of data analysts to support business operations across Sales, Marketing and Customer success. Key responsibilities Lead a team of 4-6 data analysts to support high quality execution across Pazcares Revenue functions - Sales, Marketing & Customer Success. Planning Support development & management of annual, quarterly, monthly plans Reporting & Analytics Develop MIS & reporting in line with business KPIs & requirements Identify actionable business insights for business review Conduct deep dive analysis to investigate business issues Manage key data flows e.g. Revenue reporting, incentive calculations etc. Use tools like python, knime, google apps script etc. to automate or simplify data collection, enrichment & processing for business applications Data Enrichment Work with multiple tools & vendors to manage systematic data enrichment of prospect data e.g. Apollo, Lusha etc. Lead & Deal assignment Manage systems, rules & processes to score & assign leads & deals to SDRs and KAMs systematically Revenue Systems management User management, configuration, reporting and functionality enhancement in line with evolving business requirements CRM system (Zoho), Helpdesk system (Zoho), Telephony (Ozontel), GTM enablement (Mindtickle), Google Adwords, Google Analytics Work with Pazcare product team to manage integrations between Pazcare platform & Revenue systems Drive identification, selection & deployment of new systems Qualifications and requirements Key capability areas / Strengths Strong technology awareness, knowledge & skills Data handling & analysis skills Team management experience Communication skills to simplify actionable insights Ability to work with external partners (vendors) High ownership and drive Qualifications Engineering or technology background in graduation Post-graduation in business subjects is an added advantage Designation and Band- Manager to Senior Manager Tentative joining date- Immediate basis or soonest possible Location- Bangalore
The Pazcare Revenue Operations Manager will lead the Revenue operations function for Pazcare, leading a team of data analysts to support business operations across Sales, Marketing and Customer success. Key responsibilities Lead a team of 4-6 data analysts to support high quality execution across Pazcares Revenue functions - Sales, Marketing & Customer Success. Planning Support development & management of annual, quarterly, monthly plans Reporting & Analytics Develop MIS & reporting in line with business KPIs & requirements Identify actionable business insights for business review Conduct deep dive analysis to investigate business issues Manage key data flows e.g. Revenue reporting, incentive calculations etc. Use tools like python, knime, google apps script etc. to automate or simplify data collection, enrichment & processing for business applications Data Enrichment Work with multiple tools & vendors to manage systematic data enrichment of prospect data e.g. Apollo, Lusha etc. Lead & Deal assignment Manage systems, rules & processes to score & assign leads & deals to SDRs and KAMs systematically Revenue Systems management User management, configuration, reporting and functionality enhancement in line with evolving business requirements CRM system (Zoho), Helpdesk system (Zoho), Telephony (Ozontel), GTM enablement (Mindtickle), Google Adwords, Google Analytics Work with Pazcare product team to manage integrations between Pazcare platform & Revenue systems Drive identification, selection & deployment of new systems
About the Role: We are looking for driven, high-performing Key Account Managers who are passionate about customer experience, data-driven decision making, and delivering meaningful business impact. As a KAM, you will be responsible for the full lifecycle of your accounts—from onboarding to engagement, renewals, upsells, and advocacy. You will play a critical role in shaping our customer relationships and driving business outcomes. What You’ll Do: Manage and grow a portfolio of key B2B accounts, serving as the primary point of contact for clients. Build strong relationships with senior stakeholders and ensure high client satisfaction and engagement. Understand client requirements deeply and work cross-functionally to deliver tailored solutions. Lead impactful client meetings, align on goals, and deliver compelling pitches and proposals. Identify and drive upsell and cross-sell opportunities, and generate referrals from existing customers. Represent Pazcare at industry events and external forums to promote our brand and build networks. Collaborate with internal teams (sales, product, operations, customer success) to streamline customer journeys. Regularly generate reports and dashboards to analyze performance, identify growth opportunities, and improve processes. Ensure accurate, timely documentation and communication across client interactions and internal tools. Support the preparation of sales enablement materials and product readiness for demos and meetings. Excel in negotiation scenarios and ensure mutually beneficial outcomes. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Numeracy & Analysis: Comfort with working on the fly with numbers, analyzing performance metrics, and uncovering insights through data. Communication: Strong verbal and written skills—confident on calls, in meetings, and with cross-functional teams. Team Collaboration: Proven ability to thrive in a collaborative team environment while owning your own book of business. Ownership: A hustler’s attitude—proactive, problem-solving, and obsessed with delivering great outcomes. What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.
About the Role: We are looking for driven, high-performing Key Account Managers who are passionate about customer experience, data-driven decision making, and delivering meaningful business impact. As a KAM, you will be responsible for the full lifecycle of your accounts—from onboarding to engagement, renewals, upsells, and advocacy. You will play a critical role in shaping our customer relationships and driving business outcomes. What You’ll Do: Manage and grow a portfolio of key B2B accounts, serving as the primary point of contact for clients. Build strong relationships with senior stakeholders and ensure high client satisfaction and engagement. Understand client requirements deeply and work cross-functionally to deliver tailored solutions. Lead impactful client meetings, align on goals, and deliver compelling pitches and proposals. Identify and drive upsell and cross-sell opportunities, and generate referrals from existing customers. Represent Pazcare at industry events and external forums to promote our brand and build networks. Collaborate with internal teams (sales, product, operations, customer success) to streamline customer journeys. Regularly generate reports and dashboards to analyze performance, identify growth opportunities, and improve processes. Ensure accurate, timely documentation and communication across client interactions and internal tools. Support the preparation of sales enablement materials and product readiness for demos and meetings. Excel in negotiation scenarios and ensure mutually beneficial outcomes. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Numeracy & Analysis: Comfort with working on the fly with numbers, analyzing performance metrics, and uncovering insights through data. Communication: Strong verbal and written skills—confident on calls, in meetings, and with cross-functional teams. Team Collaboration: Proven ability to thrive in a collaborative team environment while owning your own book of business. Ownership: A hustler’s attitude—proactive, problem-solving, and obsessed with delivering great outcomes. What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.
About the Role: As a CSM, you will lead client success initiatives across your designated region (South/West/North), drive strategic account growth, and ensure exceptional experience delivery across your portfolio. You'll mentor a team of CSMs while also handling key enterprise relationships directly. The role requires high ownership, people leadership, and strong business acumen to drive adoption, retention, and expansion of Pazcare’s products. What You’ll Do: Own Client Success: Manage and grow enterprise client relationships with a focus on renewals, upselling, and long-term value. Lead High-Performing Teams: Mentor CSMs and drive key regional metrics like NRR, CSAT, and TTV. Ensure Seamless Collaboration: Coordinate with Sales, Ops, TPAs, and insurers for a unified client experience. Resolve and Retain: Handle escalations empathetically and lead strategic client reviews (QBRs). Drive Strategy with Data: Use analytics to enhance client engagement and inform product development. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Excellent verbal and written communication Stakeholder and people management Strong in client strategy, presentation & analytics High proficiency in MS Excel, PowerPoint; comfort with CRM/CS platforms Ability to thrive in a fast-paced, ambiguous, and evolving environment What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.
About the Role: As a CSM, you will lead client success initiatives across your designated region (South/West/North), drive strategic account growth, and ensure exceptional experience delivery across your portfolio. You'll mentor a team of CSMs while also handling key enterprise relationships directly. The role requires high ownership, people leadership, and strong business acumen to drive adoption, retention, and expansion of Pazcare’s products. What You’ll Do: Own Client Success: Manage and grow enterprise client relationships with a focus on renewals, upselling, and long-term value. Lead High-Performing Teams: Mentor CSMs and drive key regional metrics like NRR, CSAT, and TTV. Ensure Seamless Collaboration: Coordinate with Sales, Ops, TPAs, and insurers for a unified client experience. Resolve and Retain: Handle escalations empathetically and lead strategic client reviews (QBRs). Drive Strategy with Data: Use analytics to enhance client engagement and inform product development. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Excellent verbal and written communication Stakeholder and people management Strong in client strategy, presentation & analytics High proficiency in MS Excel, PowerPoint; comfort with CRM/CS platforms Ability to thrive in a fast-paced, ambiguous, and evolving environment What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.
Key Account Manager - Sales Location: Bengaluru / Pune / Mumbai / Gurgaon Job Type: Full-Time Department- Sales About Pazcare: At Pazcare, we are revolutionizing the way employee benefits are delivered in India. Our mission is to move beyond outdated, rigid policies to offer a modern, tech-driven, and highly personalized benefits experience for todays workforce. We offer a holistic wellness ecosystem—covering everything from preventive care (health checkups, gym memberships, wellness fests) to essential services (doctor consultations, OPD benefits, mental wellness sessions) and robust financial protections like Group Health, Term Life, and Personal Accident Insurance. Trusted by over 2,000 companies and backed by leading investors like 3one4 Capital, Jafco Asia, and BEENext, Pazcare is the go-to platform for companies that care deeply about their people. About the Key Account Management Team: Pazcare’s KAM team isn’t just about account servicing—it’s about redefining employee wellness delivery across India’s most ambitious businesses. Our approach is built on three principles: 1. Customer-First Innovation: We simplify complexity and make every benefits interaction smooth, delightful, and human. 2. Scale with Ownership: As we scale rapidly, we look for team players who can own processes end-to-end and think beyond just “what’s next.” 3. Grow from Within: We believe in growing our team by nurturing internal talent into leadership roles. Most of our leaders today began their journeys as individual contributors. About the Role: We are looking for driven, high-performing Key Account Managers who are passionate about customer experience, data-driven decision making, and delivering meaningful business impact. As a KAM, you will be responsible for the full lifecycle of your accounts—from onboarding to engagement, renewals, upsells, and advocacy. You will play a critical role in shaping our customer relationships and driving business outcomes. What You’ll Do: Manage and grow a portfolio of key B2B accounts, serving as the primary point of contact for clients. Build strong relationships with senior stakeholders and ensure high client satisfaction and engagement. Understand client requirements deeply and work cross-functionally to deliver tailored solutions. Lead impactful client meetings, align on goals, and deliver compelling pitches and proposals. Identify and drive upsell and cross-sell opportunities, and generate referrals from existing customers. Represent Pazcare at industry events and external forums to promote our brand and build networks. Collaborate with internal teams (sales, product, operations, customer success) to streamline customer journeys. Regularly generate reports and dashboards to analyze performance, identify growth opportunities, and improve processes. Ensure accurate, timely documentation and communication across client interactions and internal tools. Support the preparation of sales enablement materials and product readiness for demos and meetings. Excel in negotiation scenarios and ensure mutually beneficial outcomes. What You’ll Need: Experience: 1-2+ years in B2B corporate sales, business development, or account management. Experience in sectors like insurance, SaaS, or healthcare is a strong plus. Education: A relevant post-graduate degree with a strategic mindset and strong interest in sales and relationship management. Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Numeracy & Analysis: Comfort with working on the fly with numbers, analyzing performance metrics, and uncovering insights through data. Communication: Strong verbal and written skills—confident on calls, in meetings, and with cross-functional teams. Team Collaboration: Proven ability to thrive in a collaborative team environment while owning your own book of business. Ownership: A hustler’s attitude—proactive, problem-solving, and obsessed with delivering great outcomes. What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey. Learn more: www.pazcare.com
Job Title: Customer Success Manager Enterprise Location: Gurgaon Department: Customer Success (Exp-2-8 years) Employment Type: Full-time About Pazcare At Pazcare , we are transforming how modern businesses manage employee benefits. Our all-in-one platform enables HR teams to digitize, manage, and optimize group health insurance, wellness programs, and employee engagement. We work closely with HR leaders to deliver a seamless experience that benefits employees and organizations alike. As we scale rapidly, we are looking for passionate professionals who can deliver a best-in-class customer experience to our enterprise clients. Role Overview As a Customer Success Manager – Enterprise , you will manage and nurture relationships with our largest and most strategic clients. You will ensure smooth onboarding, maintain high levels of satisfaction and retention, and work closely with internal teams to continuously deliver value. You’ll be the primary point of contact for HR leaders and CXOs, acting as their trusted partner to maximize the impact of Pazcare’s offerings. Key Responsibilities Own end-to-end relationship management for enterprise accounts post-sales. Lead onboarding and implementation in close coordination with internal teams. Build and maintain strong relationships with key decision-makers (CHROs, HR Heads, Admins, etc.). Conduct Quarterly Business Reviews (QBRs) and proactive check-ins to assess product adoption, benefit utilization, and client satisfaction. Monitor client health metrics, identify churn risks early, and work towards proactive resolution. Collaborate with Claims, Support, Product, and Ops teams to resolve client concerns and drive service excellence. Ensure 100% renewal and identify upsell opportunities aligned with client needs. Share client feedback and data-backed insights internally to improve product and processes. What We’re Looking For 2–8 years of experience in Customer Success, Account Management, or Enterprise Client Relationship roles. Preferred industry experience: – Banking, Insurance, Financial Services (BFSI) – HRTech, InsurTech, or SaaS platforms – Consulting or IT/ITES working with enterprise clients Strong stakeholder management skills, especially with HR/Admin/CXO levels. Analytical mindset with comfort working with claims, utilization reports, and client engagement data. Excellent verbal and written communication skills. High ownership, problem-solving attitude, and ability to thrive in a fast-paced environment. Hands-on experience with tools like Google Sheets, CRM platforms, and customer success dashboards. Why Join Pazcare? Join a high-growth company that’s redefining employee healthcare and benefits in India. Work with top enterprise brands and decision-makers. Transparent, inclusive, and fast-paced work culture. Opportunities to grow across roles and teams as we scale.
Job Title: Sr Manager Health Insurance Claims Location: Bangalore (Hybrid) Company: Pazcare Type: Full-time About Pazcare Pazcare is transforming employee healthcare and wellness for 2000+ companies including Mamaearth, Chaayos, Mindtickle, and more. We simplify health insurance and wellness benefits, giving HR teams superpowers through real-time claim tracking, analytics, and stellar employee experiences. Role Overview As a Claims Manager, you will be the frontline owner of ensuring claims are settled within the agreed turnaround time (TAT) across TPAs. You will play a critical role in driving TPA performance, resolving escalations, and advocating on behalf of our clients to ensure no valid claim is wrongly repudiated. Key Responsibilities Ensure all reimbursement and cashless claims are processed within the committed TAT across clients. Track, analyze, and manage TAT performance of multiple TPAs; escalate and hold them accountable for delays or service gaps. Reopen wrongly repudiated claims with TPAs/insurers and fight for fair resolution on behalf of clients. Collaborate closely with the customer success and insurance teams to address claim escalations proactively. Drive continuous process improvement in claims handling and communication workflows. Maintain internal dashboards and reports to track SLAs and spot trends. Requirements 3+ years of experience in health insurance claims (TPA/insurance broker/insurer preferred). Strong understanding of reimbursement, cashless claim processes, and IRDAI guidelines. Assertive communicator with negotiation skills to handle TPAs and insurers. Analytical mindset with ability to identify patterns in delays or rejections. Empathy for the end user the employee or HR dealing with a health issue. Why Join Pazcare? Work with a mission-driven, fast-growing team redefining how India experiences employee health benefits. Ownership of high-impact outcomes and the opportunity to shape the future of claims at scale. Be part of a culture that values transparency, speed, and customer-first thinking.
Job Title: Employee Benefits & Insurance Manager Department: Client Success / Insurance Operations Location: Gurgaon Company: Pazcare Type: Full-time About Pazcare Pazcare is on a mission to transform the way modern Indian companies manage employee health & wellness. Trusted by 2000+ brands like Mamaearth, Chaayos, Mindtickle, and more we offer a digital-first platform for managing employee benefits, insurance, and wellness programs with clarity, transparency, and speed. Role Overview As an Employee Benefits & Insurance Practice Manager, you will lead client relationships for key mid-market and enterprise accounts. You will act as a strategic advisor to HR teams, ensuring smooth execution of employee insurance programs, wellness rollouts, and claims experience. You will also collaborate with insurers, TPAs, and brokers to solve high-impact client issues and drive continuous improvement in benefits delivery. Key Responsibilities Client Partnership & Success Be the single point of contact for key clients on all employee benefits matters. Build deep partnerships with HR teams, understanding their unique org needs. Own end-to-end delivery of group health, term life, and wellness programs. Insurance Practice Leadership Work closely with insurers and TPAs to manage policy issuance, endorsements, and claims. Track service-level adherence (claims TATs, resolution rates) and drive escalations where needed. Reopen and resolve wrongly repudiated claims with insurer/TPA coordination. Strategic Benefits Consulting Guide clients on plan design, utilization analytics, and cost control strategies. Translate data insights into actionable benefit improvements. Lead benefits renewal conversations in collaboration with internal teams. Internal Collaboration Work with tech, insurance ops, and sales to ensure client needs are delivered consistently. Mentor junior team members in the client success and insurance operations teams. Ideal Profile 5-10 years of experience in group health insurance / employee benefits / corporate wellness. Experience working with insurance brokers, TPAs, or insurers Strong client-facing skills with the ability to communicate at CXO/HR Head level. Deep understanding of group policy structures, endorsements, claims, and wellness delivery. Hands-on, empathetic, and accountable with a bias for action. Why Join Pazcare? Shape the future of health benefits in India. Work at the intersection of tech, insurance, and employee wellness. Lead high-impact initiatives with ownership and visibility. Be part of a growing team that values empathy, trust, and relentless execution.
Job Description - Regional Sales Manager / Associate Director About Pazcare At Pazcare, we are revolutionizing the way employee benefits are delivered in India. Our mission is to move beyond outdated, rigid policies and offer a modern, tech-driven, and highly personalized benefits experience for todays workforce. We offer a holistic wellness ecosystem—covering everything from preventive care (health checkups, gym memberships, wellness fests) to essential services (doctor consultations, OPD benefits, mental wellness sessions) and robust financial protections like Group Health, Term Life, and Personal Accident Insurance. Trusted by over 2,000 companies and backed by leading investors like 3one4 Capital, Jafco Asia, and BEENext, Pazcare is the go-to platform for companies that care deeply about their people. Position: Regional Sales Manager / Associate Director (SME Sales) Location: Gurgaon Role Overview As a Regional Sales Manager / Associate Director for SME Sales at Pazcare, you will be a key driver of our growth in the North region. You will be responsible for leading the sales efforts, building strategic client relationships, and achieving ambitious revenue targets in the SME sector. This role is ideal for a dynamic, self-motivated sales leader who can engage with C-suite executives, develop high-impact sales strategies, and drive customer success in a fast-paced, rapidly growing environment. Key Responsibilities Own and drive the complete sales cycle, targeting SME clients across Northern India including Gurgaon and Delhi NCR. Engage and establish relationships with C-suite executives, presenting Pazcare’s comprehensive employee benefits solutions. Accurately forecast, manage, and maintain a healthy sales pipeline to meet and exceed quarterly targets. Develop and execute strategic sales plans, identifying new business opportunities and upsell/cross-sell potential. Collaborate closely with internal stakeholders (Product, Marketing, Operations) to shape the go-to-market strategy. Build and leverage understanding of the employee benefits landscape to tailor solutions to client needs. Conduct product demonstrations, participate in in-market events, and represent Pazcare at industry forums. Build and mentor a high-performing sales team, driving excellence in execution and continuous learning. Maintain updated records in the CRM system, ensuring data integrity and accurate reporting. Work closely with the Customer Success team to seamlessly handover clients and ensure a great post-sales experience Maintain strong post-sale relationships to drive customer references and to up-sell Requirements Minimum of 4 years of experience in B2B sales Experience in the insurance, healthcare, HRTech or employee benefits industry is a strong advantage. The incumbent will require a strong understanding of employee benefits, insurance products (Group Health, Term Life, Accident Insurance), and wellness services. Minimum 2 years of experience in leading a team Proven track record of selling to SME clients and engaging with senior stakeholders. Strategic thinker with a solid grasp of sales processes, pipeline management, and GTM strategy. Exceptional communication and negotiation skills, with fluency in English and Hindi (additional regional languages are a plus). Proficiency in CRM systems, G Suite, and Microsoft Office (including Excel). Ability to work in a fast-paced, dynamic environment with a focus on results. Willingness to travel within the West region to meet clients. Leadership skills to mentor and guide junior team members. Why Join Pazcare? Be part of a rapidly growing company that is redefining employee benefits in India. Work with a passionate team backed by leading global investors. Competitive compensation package with attractive incentives. Opportunity for personal and professional growth in a dynamic work environment. Flexible work culture with a focus on performance and results. If you are a sales enthusiast passionate about making a difference in the employee benefits space, we would love to hear from you. Apply now and be part of Pazcare’s mission to redefine employee well-being in India.
Customer Success Manager About Insurtech: In the vast landscape of insurance, innovation is the heartbeat of change. At Insurtech, we're reshaping the insurance experience from the ground up, integrating technology to revolutionize how employers safeguard their workforce. With an eye on holistic health and well-being, we're pioneering 360-degree health and benefits programs to fortify employees physically, mentally, and financially.. About Pazcare: Pazcare stands at the forefront of India's Employee Benefits & Insurtech platform, catering to the needs of over a million employers and a hundred million employees. Our exponential growth, exceeding 100% month-on-month, underscores our commitment to streamlining health insurance, term life, and comprehensive health benefits through cutting-edge technology. With a client roster including industry leaders like GoMechanic, Goodera, and Bookmyshow, Pazcare is transforming how organizations manage employee well-being. About the Team: Founded by visionary entrepreneurs Sanchit Malik and Manish Mishra, Pazcare boasts a dynamic team with extensive experience across renowned organizations like Bookmyshow, Zeta, and PayTM. Backed by esteemed investors and industry stalwarts, our team is driven by a shared passion to revolutionize employee wellness and healthcare. LOCATION : Bangalore Roles & Responsibilities: Client Portfolio Management: Develop, manage, and grow client portfolios for Group Medical Insurance, ensuring sustained business growth and profitability. Customer Experience Enhancement: Analyse customer data to continuously improve the customer experience and minimize churn. Product Demonstrations: Conduct engaging product and dashboard demonstrations to showcase our solutions. Onboarding & Processes: Enhance onboarding processes to ensure smooth and effective customer integration. Mediation & Resolution: Act as a liaison between clients, insurers, and TPAs, addressing and resolving customer requests and complaints. Product Development: Contribute to product design and development based on customer feedback and market trends. Requirements: Educational Background: Graduation or Post Graduation from a top-tier business school. Experience: Proven track record in customer success, with exceptional skills in client handling, team management, client prospecting, and conversion. Freshers to 1 plus years of experience. Communication Skills: Exceptional verbal and written communication skills with the ability to effectively present and negotiate. Organizational Skills: Highly organized, able to multitask, and manage multiple client portfolios with a proactive approach. Technical Proficiency: High computer literacy, including proficiency in MS Excel and MS PowerPoint, with a quick aptitude for learning new software. Customer Success Expertise: Deep knowledge of customer success processes, with a passion for delivering excellent service and a patient, active listening approach. Key Attributes: Strategic Thinker: Ability to analyse and act on data to drive customer satisfaction and business growth. Team Leader: Strong leadership skills to manage and motivate teams effectively. Client-Focused: Skilled in prospecting and converting leads into loyal clients. Why Join Us? Growth Opportunities: Be part of a forward-thinking company that values innovation and professional development. Dynamic Environment: Work in a collaborative and energetic team atmosphere in the vibrant city of Bangalore and Pune. Competitive Benefits: Enjoy a comprehensive benefits package and a rewarding career path. If you are passionate about customer success and have the skills and experience were looking for, we invite you to apply and help us make a difference in the world of Group Medical Insurance. Apply Now!
Job Title: Endorsements Executive Location: Bengaluru Job Type: Full-Time Reports To: Manager Operations Job Summary: We are seeking a detail-oriented and proactive Endorsements Executive to join our team. The ideal candidate will be responsible for managing insurance policy endorsements, ensuring accuracy and efficiency in processing changes to policies as requested by policyholders. This role requires excellent organizational skills, a thorough understanding of insurance products, and a strong commitment to customer service. Key Responsibilities: Endorsements Processing: Review and process endorsement requests for changes to existing insurance policies. Ensure all endorsement documentation is complete, accurate, and compliant with company policies and regulatory requirements. Update policy records to reflect changes in coverage, terms, or conditions as per endorsement requests. Customer Interaction: Communicate with policyholders, agents, and brokers to obtain necessary information and provide updates on endorsement status. Address and resolve customer inquiries related to policy changes and endorsements in a timely and professional manner. Documentation and Reporting: Maintain accurate and up-to-date records of all endorsements and related correspondence. Generate reports on endorsement activities, including volumes, types of changes, and processing times. Ensure all endorsements are processed within the designated timeframes and meet quality standards. Collaboration: Work closely with underwriting, claims, and customer service teams to ensure seamless processing of endorsements. Participate in team meetings and contribute to the continuous improvement of endorsement processes and customer service practices. Compliance: Stay updated on industry regulations and company policies related to insurance endorsements. Ensure all activities comply with regulatory requirements and internal policies. Qualifications: Education: Bachelors degree in Business Administration, Finance, Insurance, or related field preferred. Experience: Minimum of 1-2 years of experience in insurance endorsements, underwriting, or a related role. Familiarity with insurance products, policy terms, and conditions. Skills: Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Ability to manage multiple tasks and meet deadlines. Proficiency in using insurance management software and Microsoft Office Suite. Other Requirements: Ability to handle sensitive information with confidentiality. Strong customer service orientation. Ability to work independently and as part of a team. Benefits: Competitive salary and performance-based incentives. Health insurance. Paid time off and holidays.
Job Title: Customer Support Executive Location: Bengaluru Job Type: Full-Time Reports To: Manager - Customer Customer Support Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to policyholders, agents, and brokers, addressing their inquiries, and resolving issues related to insurance policies. This role requires excellent communication skills, a customer-centric approach, and a solid understanding of insurance products. Key Responsibilities: Customer Support: Handle inbound and outbound calls, emails, and chat inquiries from policyholders, agents, and brokers. Provide accurate and timely information regarding insurance policies, coverage, and claims processes. Assist customers with policy changes, renewals, and cancellations. Issue Resolution: Investigate and resolve customer complaints and issues promptly and efficiently. Escalate complex issues to the appropriate departments or personnel as necessary. Follow up with customers to ensure their issues have been resolved to their satisfaction. Documentation and Reporting: Maintain detailed and accurate records of customer interactions, issues, and resolutions. Generate reports on common customer inquiries, complaints, and resolutions. Identify trends and suggest improvements to enhance customer satisfaction. Policy Administration: Assist in the administration and processing of insurance policies and endorsements. Ensure all policy documentation is complete, accurate, and compliant with company policies and regulatory requirements. Collaboration: Work closely with underwriting, claims, and other departments to ensure seamless service delivery. Participate in team meetings and contribute to the continuous improvement of customer support processes. Qualifications: Education: Bachelors degree in Business Administration, Finance, Insurance, or a related field preferred. Experience: Minimum of 1-2 years of experience in customer support, preferably in the Healthcare insurance industry. Familiarity with insurance products, policies, and procedures. Skills: Strong verbal and written communication skills. Excellent problem-solving and conflict resolution abilities. High level of attention to detail and organizational skills. Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite. Other Requirements: Ability to handle sensitive information with confidentiality. Strong customer service orientation. Ability to work independently and as part of a team. Flexibility to work in shifts, including evenings and weekends, if required. Benefits: Competitive salary. Health insurance. Paid time off and holidays.
Join the Adventure as an SDR Sales Development Representative at Pazcare! About Insurtech Insurance, a global titan, has long walked the traditional path. Yet, a revolution beckons—a complete overhaul not just in processes, but in offerings. Employers today face a crucial task: fortifying their workforce with robust health and benefits programs that protect on all fronts—physical, mental, and financial. Enter our disruptive vision: integrating technology into insurance to create a seamless, next-gen experience for employers and employees alike. With COVID-19 emphasizing this urgent need, businesses seek innovative solutions like ours to navigate these challenging times effectively. About Pazcare Pazcare leads the charge in revolutionizing Employee Benefits & Insurtech in India. We're not just problem-solvers; we're reshaping the landscape for over 1 million employers and 100 million employees nationwide. Through cutting-edge technology, we manage everything from health insurance to comprehensive benefits, achieving over 100% month-on-month growth. Our esteemed clientele includes GoMechanic, Goodera, Avail Finance, Mindtickle, and Bookmyshow, backed by visionary entrepreneurs and prominent venture funds. What Sets Us Apart Driven by visionaries like Ashish Hemrajani (CEO of Bookmyshow) and Haresh Chawla (Founding CEO of Network18), alongside serial entrepreneurs Sanchit Malik (ex-Co-founder of Townscript) and Manish Mishra (ex-Director of Engineering at ClearTax & Mindtickle), our leadership team leverages experience from industry giants like Bookmyshow, Zeta, BharatPe, and PayTM. We're committed to disrupting and innovating in employee wellness and healthcare. Join Our Journey We're seeking individuals who share our vision and passion to join our dynamic team. Ready to make an impact and redefine the future of employee benefits and insurance? Pazcare welcomes you to be part of our quest. Position Overview Calling all sales superheroes! As a Sales Development Representative (SDR) based in our vibrant Bangalore office, you'll spearhead our mission to conquer new markets and elevate revenue growth. Your quest? Initiate conversations, qualify leads, and pave the way for our Account Executives to work their magic. Responsibilities Embark on epic quests to identify key decision-makers among targeted leads and ignite our sales process. Collaborate with our Sales team to devise strategic call tactics and messages that overcome objections and open doors. Engage in spirited dialogue with top-tier executives, demonstrating our prowess and uncovering opportunities. Expand our realm by adding new contacts, crafting tactical emails, and nurturing prospects into steadfast allies. Maintain our treasure trove of prospect data in our CRM kingdom. Requirements A bachelor's degree. 1-3 years of sales experience or a field where charm and results shine. A knack for surpassing goals and transforming challenges into triumphs. Communication skills sharper than a knight's sword. Organizational wizardry and the ability to thrive in our fast-paced kingdom. Preferred Qualifications Proficiency in wielding CRM tools like Salesforce or HubSpot (add-on). Previous quests in the realm of B2B sales. Familiarity with the ways of technology and software realms. Benefits A handsome reward, including competitive compensation and rewards befitting legends. Health and wellness treasures to keep you battle-ready. Paths to ascend through our ranks in our expanding realm. Five-day battles with opportunities for remote adventures. Join us on this epic journey to conquer new frontiers and shape our destiny in the realm of sales. If you're ready to wield your talents and forge new alliances, submit your application and let's script the next chapter of our adventure together. Pazcare is an equal opportunity employer committed to diversity and inclusion.
Location: Bengaluru / Pune / Delhi Job Type: Full-Time Reports To: Senior Manager Sales About Insurtech Insurance, a behemoth in the global market, has long treaded the traditional path. Yet, it's time for a revolution—a total overhaul not just in processes but also in offerings. Employers today face a critical mandate: fortify their workforce with comprehensive health and benefits programs that shield employees on every front—physical, mental, and financial. Enter our disruptive vision: weaving technology into the fabric of insurance to craft a seamless, next-gen experience for employers and employees alike. With COVID-19 underscoring this urgent need, businesses are clamoring for innovative solutions like ours to navigate these challenging times effectively. About Pazcare Pazcare stands at the forefront of revolutionizing Employee Benefits & Insurtech in India. We're not just solving problems; we're reshaping the landscape for over 1 million employers and 100 million employees nationwide. Through cutting-edge technology, we manage everything from health insurance to comprehensive health benefits, driving growth at an astounding rate of over 100% month-on-month. Our roster boasts 300+ esteemed customers including GoMechanic, Goodera, Avail Finance, Mindtickle, and Bookmyshow, among others. What Sets Us Apart Backed by visionary entrepreneurs like Ashish Hemrajani (CEO of Bookmyshow) and Haresh Chawla (Founding CEO of Network18), as well as prominent venture funds, Pazcare is more than just a platform—it's a movement. Founded by serial entrepreneurs Sanchit Malik (ex-Co-founder of Townscript) and Manish Mishra (ex-Director of Engineering at ClearTax & Mindtickle), our leadership team brings a wealth of experience from industry giants such as Bookmyshow, Zeta, BharatPe, and PayTM. We're driven by a passionate desire to disrupt and innovate in the realms of employee wellness and healthcare. Join Our Journey We're on the lookout for like-minded individuals who share our vision and passion. If you're ready to make an impact and redefine the future of employee benefits and insurance, Pazcare welcomes you to be part of our dynamic team. Responsibilities Client Engagement: Lead impactful client meetings to understand their needs and provide tailored solutions. Reporting: Generate insightful sales and financial reports that identify growth opportunities. Product Management: Ensure products are readily available for effective sales presentations and demos. Industry Representation: Represent Pazcare at industry events, boosting our brand and expanding our network. Negotiation: Excel in negotiations, turning challenges into successful outcomes. Team Collaboration: Work closely with our team to refine sales strategies and achieve goals. Innovation: Use customer feedback to drive product enhancements and elevate service quality. Sales Pitching: Develop and deliver persuasive pitches and create engaging marketing materials. Prospect Mapping: Strategically identify and prioritize prospects to maximize sales success. Client Relationship Management: Build and nurture strong relationships with key decision-makers. Presentation Delivery: Craft and deliver presentations that align with client objectives. Sales Strategy: Manage complex sales processes, including client acquisition and strategic upselling. Who Should Apply Educational Background: Hold a relevant graduate degree and have a strategic mindset with a passion for sales. Proven Impact: Show a history of significant client impact in previous roles. Sales Expertise: Demonstrate exceptional sales skills and the ability to deliver compelling pitches. Team Player: Thrive in a collaborative setting, contributing to team success and orchestrating wins. Experience Industry Experience: Ideally, you have 1-2+ years in corporate sales or business development. Sector Knowledge: Experience in B2B sales, particularly in insurance, healthcare, or SaaS, is a plus. What We Offer Competitive salary and performance-based incentives Opportunities for professional growth and development A dynamic and supportive work environment Comprehensive benefits package
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