Jobs
Interviews
Pazcare

Pazcare is a health benefits platform that offers integrated care solutions and mental health support for employees, aiming to improve workplace wellness and employee satisfaction.

13 Job openings at Pazcare
Data Analyst

Bengaluru

1 - 3 years

INR 5.5 - 10.0 Lacs P.A.

Work from Office

Full Time

Job Title: Data Analyst Location: Bangalore Experience: 1- 3 years Industry: Insurtech / Employee Benefits Company: Pazcare Job Type: Full-Time Job Summary: Pazcare is seeking a Data Analyst to help us unlock actionable insights from our growing datasets across insurance, wellness, and employee benefits. You will work closely with our business, product, and growth teams to drive data-informed decision-making. Responsibilities: Collect, clean, and analyze structured and unstructured data across various channels. Design and maintain dashboards to track key metrics and business KPIs. Perform root-cause analyses and identify actionable insights for product and growth teams. Collaborate with stakeholders to define data requirements and reporting goals. Present findings clearly with visualizations, summaries, and recommendations. Requirements: 13 years of experience in a data analyst or business intelligence role. Proficiency in SQL and spreadsheet tools like Excel/Google Sheets. Experience with data visualization tools (Tableau, Power BI, Looker, or similar). Familiarity with scripting in Python or R for data wrangling and analysis. Strong analytical thinking and attention to detail. Excellent communication and presentation skills. Nice to Have: Experience working with insurance or employee benefits data. Exposure to data warehouses (BigQuery, Snowflake, Redshift). Understanding of basic statistical methods and/or A/B testing.

Software Development Engineer

Bengaluru

1 - 3 years

INR 7.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Job Title: Software Development Engineer Location: Bangalore Experience: 13 years Industry: Insurtech / Employee Benefits Company: Pazcare Job Type: Full-Time About Pazcare: Pazcare is on a mission to revolutionize how India experiences insurance and employee benefits. We’re building a modern infrastructure for digital insurance distribution—powering businesses and employees across Tier 1 to Tier 4 cities. Join us in shaping the future of employee benefits. Job Summary: We are looking for a passionate Software Developer who loves building scalable, user-centric digital solutions. You will work closely with our product, design, and tech teams to craft seamless user experiences that power next-gen insurance products. Responsibilities: Build and maintain responsive, performant web and mobile applications. Collaborate with cross-functional teams to define, design, and ship new features. Write clean, scalable code using modern technologies and best practices. Participate in code reviews, unit testing, and CI/CD pipelines. Monitor and optimize application performance, security, and reliability. Stay updated with new technologies and industry trends relevant to insuretech. Requirements: 1–3 years of hands-on experience in software development. Backend experience with Node.js, Python (Django/Flask), or similar. Solid understanding of REST APIs, microservices, and database design (SQL/NoSQL). Familiarity with Git, CI/CD pipelines, and agile development practices. Strong problem-solving skills and ability to work in a fast-paced startup environment. Nice to Have: Experience with cloud platforms like AWS, GCP, or Azure. Exposure to fintech/insuretech platforms or API integrations. Experience with mobile development (React Native or Flutter).

Wellness Specialist

Bengaluru

1 - 3 years

INR 7.0 - 9.5 Lacs P.A.

Work from Office

Full Time

Job Description: Wellness Solutions Specialist Location: Bangalore Team: Wellness Services Reporting To: Lead Wellness Services Experience Required: 1–3 years Type: Full-Time, On-site About the Role We’re hiring a Wellness Solutions Specialist to drive two key verticals within Pazcare’s Wellness Services team — vendor placement and customer success . This is a dual-function role that requires a unique mix of negotiation skills, empathy, operational excellence, and stakeholder communication. You will be responsible for sourcing wellness benefits across our partner ecosystem (e.g., diagnostics, fitness, nutrition, mental wellness) and ensuring clients not only access but also experience the full value of those benefits. You’ll be the trusted point of contact for HR teams and occasionally, employees, owning end-to-end service delivery and satisfaction. Key Responsibilities Partner Placement & Sourcing Source quotes from multiple wellness service providers and identify the most value-efficient option with high margins. Evaluate both existing and potential vendors; initiate discussions with new partners based on business requirements. Maintain updated documentation of rate cards, activation flows, and service SLAs. Track service quality and ensure partner performance aligns with promised deliverables. Customer Success & Engagement Manage post-sale experience for wellness accounts, primarily interacting with HR teams. Track adoption metrics and run proactive nudges and interventions to increase benefit usage. Address queries, resolve escalations, and ensure timely delivery of services. Occasionally interact with individual employees to resolve specific cases or provide guidance. Stakeholder Communication Keep all internal (sales, ops, product) and external (HR, vendor) stakeholders in the loop throughout the benefit lifecycle. Set realistic timelines, manage expectations, and document key communications for auditability and clarity. Own all wellness-related communications sent to clients – from onboarding guides to usage reports. Operational Execution Use internal dashboards, Excel, and CRM tools to track program usage, vendor performance, and service issues. Collaborate with the tech, ops, and product teams to troubleshoot and resolve systemic challenges. Analyze feedback and usage data to continuously improve the wellness experience. What You’ll Need to Succeed 1–3 years of experience in client servicing, partnerships, operations, or customer success — preferably in healthtech, HR tech, or services industries. Excellent communication and relationship-building skills. Strong negotiation skills with a flair for identifying mutually beneficial deals. Proficiency in Excel and ability to work with internal dashboards. High attention to detail and a proactive approach to problem-solving. Empathy for users and the ability to balance business objectives with client satisfaction. Why Join Us? Be a core part of India’s fastest-growing insurtech wellness team. Get exposure across multiple verticals — wellness, healthcare, operations, and enterprise success. Shape the future of preventive healthcare delivery in India. Fast-track your growth with a dedicated learning path within the Wellness vertical.

Revenue Operations Manager

Bengaluru

3 - 8 years

INR 12.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Revenue Operations Manager Job Description The Pazcare Revenue Operations Manager will lead the Revenue operations function for Pazcare, leading a team of data analysts to support business operations across Sales, Marketing and Customer success. Key responsibilities Lead a team of 4-6 data analysts to support high quality execution across Pazcares Revenue functions - Sales, Marketing & Customer Success. Planning Support development & management of annual, quarterly, monthly plans Reporting & Analytics Develop MIS & reporting in line with business KPIs & requirements Identify actionable business insights for business review Conduct deep dive analysis to investigate business issues Manage key data flows e.g. Revenue reporting, incentive calculations etc. Use tools like python, knime, google apps script etc. to automate or simplify data collection, enrichment & processing for business applications Data Enrichment Work with multiple tools & vendors to manage systematic data enrichment of prospect data e.g. Apollo, Lusha etc. Lead & Deal assignment Manage systems, rules & processes to score & assign leads & deals to SDRs and KAMs systematically Revenue Systems management User management, configuration, reporting and functionality enhancement in line with evolving business requirements CRM system (Zoho), Helpdesk system (Zoho), Telephony (Ozontel), GTM enablement (Mindtickle), Google Adwords, Google Analytics Work with Pazcare product team to manage integrations between Pazcare platform & Revenue systems Drive identification, selection & deployment of new systems Qualifications and requirements Key capability areas / Strengths Strong technology awareness, knowledge & skills Data handling & analysis skills Team management experience Communication skills to simplify actionable insights Ability to work with external partners (vendors) High ownership and drive Qualifications Engineering or technology background in graduation Post-graduation in business subjects is an added advantage Designation and Band- Manager to Senior Manager Tentative joining date- Immediate basis or soonest possible Location- Bangalore

Revenue Operations Manager

Bengaluru, Karnataka, India

0 years

None Not disclosed

On-site

Full Time

The Pazcare Revenue Operations Manager will lead the Revenue operations function for Pazcare, leading a team of data analysts to support business operations across Sales, Marketing and Customer success. Key responsibilities Lead a team of 4-6 data analysts to support high quality execution across Pazcares Revenue functions - Sales, Marketing & Customer Success. Planning Support development & management of annual, quarterly, monthly plans Reporting & Analytics Develop MIS & reporting in line with business KPIs & requirements Identify actionable business insights for business review Conduct deep dive analysis to investigate business issues Manage key data flows e.g. Revenue reporting, incentive calculations etc. Use tools like python, knime, google apps script etc. to automate or simplify data collection, enrichment & processing for business applications Data Enrichment Work with multiple tools & vendors to manage systematic data enrichment of prospect data e.g. Apollo, Lusha etc. Lead & Deal assignment Manage systems, rules & processes to score & assign leads & deals to SDRs and KAMs systematically Revenue Systems management User management, configuration, reporting and functionality enhancement in line with evolving business requirements CRM system (Zoho), Helpdesk system (Zoho), Telephony (Ozontel), GTM enablement (Mindtickle), Google Adwords, Google Analytics Work with Pazcare product team to manage integrations between Pazcare platform & Revenue systems Drive identification, selection & deployment of new systems

Key Account Manager

Bengaluru/Bangalore

0 - 31 years

INR 4.44 - 6.96 Lacs P.A.

On-site

Full Time

About the Role: We are looking for driven, high-performing Key Account Managers who are passionate about customer experience, data-driven decision making, and delivering meaningful business impact. As a KAM, you will be responsible for the full lifecycle of your accounts—from onboarding to engagement, renewals, upsells, and advocacy. You will play a critical role in shaping our customer relationships and driving business outcomes. What You’ll Do: Manage and grow a portfolio of key B2B accounts, serving as the primary point of contact for clients. Build strong relationships with senior stakeholders and ensure high client satisfaction and engagement. Understand client requirements deeply and work cross-functionally to deliver tailored solutions. Lead impactful client meetings, align on goals, and deliver compelling pitches and proposals. Identify and drive upsell and cross-sell opportunities, and generate referrals from existing customers. Represent Pazcare at industry events and external forums to promote our brand and build networks. Collaborate with internal teams (sales, product, operations, customer success) to streamline customer journeys. Regularly generate reports and dashboards to analyze performance, identify growth opportunities, and improve processes. Ensure accurate, timely documentation and communication across client interactions and internal tools. Support the preparation of sales enablement materials and product readiness for demos and meetings. Excel in negotiation scenarios and ensure mutually beneficial outcomes. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Numeracy & Analysis: Comfort with working on the fly with numbers, analyzing performance metrics, and uncovering insights through data. Communication: Strong verbal and written skills—confident on calls, in meetings, and with cross-functional teams. Team Collaboration: Proven ability to thrive in a collaborative team environment while owning your own book of business. Ownership: A hustler’s attitude—proactive, problem-solving, and obsessed with delivering great outcomes. What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.

Key Account Manager

Gurgaon/Gurugram

0 - 31 years

INR 4.44 - 6.96 Lacs P.A.

On-site

Full Time

About the Role: We are looking for driven, high-performing Key Account Managers who are passionate about customer experience, data-driven decision making, and delivering meaningful business impact. As a KAM, you will be responsible for the full lifecycle of your accounts—from onboarding to engagement, renewals, upsells, and advocacy. You will play a critical role in shaping our customer relationships and driving business outcomes. What You’ll Do: Manage and grow a portfolio of key B2B accounts, serving as the primary point of contact for clients. Build strong relationships with senior stakeholders and ensure high client satisfaction and engagement. Understand client requirements deeply and work cross-functionally to deliver tailored solutions. Lead impactful client meetings, align on goals, and deliver compelling pitches and proposals. Identify and drive upsell and cross-sell opportunities, and generate referrals from existing customers. Represent Pazcare at industry events and external forums to promote our brand and build networks. Collaborate with internal teams (sales, product, operations, customer success) to streamline customer journeys. Regularly generate reports and dashboards to analyze performance, identify growth opportunities, and improve processes. Ensure accurate, timely documentation and communication across client interactions and internal tools. Support the preparation of sales enablement materials and product readiness for demos and meetings. Excel in negotiation scenarios and ensure mutually beneficial outcomes. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Numeracy & Analysis: Comfort with working on the fly with numbers, analyzing performance metrics, and uncovering insights through data. Communication: Strong verbal and written skills—confident on calls, in meetings, and with cross-functional teams. Team Collaboration: Proven ability to thrive in a collaborative team environment while owning your own book of business. Ownership: A hustler’s attitude—proactive, problem-solving, and obsessed with delivering great outcomes. What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.

Customer Success Manager

Bengaluru/Bangalore

0 - 31 years

INR 4.44 - 6.96 Lacs P.A.

On-site

Full Time

About the Role: As a CSM, you will lead client success initiatives across your designated region (South/West/North), drive strategic account growth, and ensure exceptional experience delivery across your portfolio. You'll mentor a team of CSMs while also handling key enterprise relationships directly. The role requires high ownership, people leadership, and strong business acumen to drive adoption, retention, and expansion of Pazcare’s products. What You’ll Do: Own Client Success: Manage and grow enterprise client relationships with a focus on renewals, upselling, and long-term value. Lead High-Performing Teams: Mentor CSMs and drive key regional metrics like NRR, CSAT, and TTV. Ensure Seamless Collaboration: Coordinate with Sales, Ops, TPAs, and insurers for a unified client experience. Resolve and Retain: Handle escalations empathetically and lead strategic client reviews (QBRs). Drive Strategy with Data: Use analytics to enhance client engagement and inform product development. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Excellent verbal and written communication Stakeholder and people management Strong in client strategy, presentation & analytics High proficiency in MS Excel, PowerPoint; comfort with CRM/CS platforms Ability to thrive in a fast-paced, ambiguous, and evolving environment What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.

Customer Success Manager

Gurgaon/Gurugram

0 - 31 years

INR 4.44 - 6.96 Lacs P.A.

On-site

Full Time

About the Role: As a CSM, you will lead client success initiatives across your designated region (South/West/North), drive strategic account growth, and ensure exceptional experience delivery across your portfolio. You'll mentor a team of CSMs while also handling key enterprise relationships directly. The role requires high ownership, people leadership, and strong business acumen to drive adoption, retention, and expansion of Pazcare’s products. What You’ll Do: Own Client Success: Manage and grow enterprise client relationships with a focus on renewals, upselling, and long-term value. Lead High-Performing Teams: Mentor CSMs and drive key regional metrics like NRR, CSAT, and TTV. Ensure Seamless Collaboration: Coordinate with Sales, Ops, TPAs, and insurers for a unified client experience. Resolve and Retain: Handle escalations empathetically and lead strategic client reviews (QBRs). Drive Strategy with Data: Use analytics to enhance client engagement and inform product development. What You’ll Need: Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Excellent verbal and written communication Stakeholder and people management Strong in client strategy, presentation & analytics High proficiency in MS Excel, PowerPoint; comfort with CRM/CS platforms Ability to thrive in a fast-paced, ambiguous, and evolving environment What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey.

Key Accounts and Sales Manager

Pune, Gurugram, Bengaluru

0 - 5 years

INR 4.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Key Account Manager - Sales Location: Bengaluru / Pune / Mumbai / Gurgaon Job Type: Full-Time Department- Sales About Pazcare: At Pazcare, we are revolutionizing the way employee benefits are delivered in India. Our mission is to move beyond outdated, rigid policies to offer a modern, tech-driven, and highly personalized benefits experience for todays workforce. We offer a holistic wellness ecosystem—covering everything from preventive care (health checkups, gym memberships, wellness fests) to essential services (doctor consultations, OPD benefits, mental wellness sessions) and robust financial protections like Group Health, Term Life, and Personal Accident Insurance. Trusted by over 2,000 companies and backed by leading investors like 3one4 Capital, Jafco Asia, and BEENext, Pazcare is the go-to platform for companies that care deeply about their people. About the Key Account Management Team: Pazcare’s KAM team isn’t just about account servicing—it’s about redefining employee wellness delivery across India’s most ambitious businesses. Our approach is built on three principles: 1. Customer-First Innovation: We simplify complexity and make every benefits interaction smooth, delightful, and human. 2. Scale with Ownership: As we scale rapidly, we look for team players who can own processes end-to-end and think beyond just “what’s next.” 3. Grow from Within: We believe in growing our team by nurturing internal talent into leadership roles. Most of our leaders today began their journeys as individual contributors. About the Role: We are looking for driven, high-performing Key Account Managers who are passionate about customer experience, data-driven decision making, and delivering meaningful business impact. As a KAM, you will be responsible for the full lifecycle of your accounts—from onboarding to engagement, renewals, upsells, and advocacy. You will play a critical role in shaping our customer relationships and driving business outcomes. What You’ll Do: Manage and grow a portfolio of key B2B accounts, serving as the primary point of contact for clients. Build strong relationships with senior stakeholders and ensure high client satisfaction and engagement. Understand client requirements deeply and work cross-functionally to deliver tailored solutions. Lead impactful client meetings, align on goals, and deliver compelling pitches and proposals. Identify and drive upsell and cross-sell opportunities, and generate referrals from existing customers. Represent Pazcare at industry events and external forums to promote our brand and build networks. Collaborate with internal teams (sales, product, operations, customer success) to streamline customer journeys. Regularly generate reports and dashboards to analyze performance, identify growth opportunities, and improve processes. Ensure accurate, timely documentation and communication across client interactions and internal tools. Support the preparation of sales enablement materials and product readiness for demos and meetings. Excel in negotiation scenarios and ensure mutually beneficial outcomes. What You’ll Need: Experience: 1-2+ years in B2B corporate sales, business development, or account management. Experience in sectors like insurance, SaaS, or healthcare is a strong plus. Education: A relevant post-graduate degree with a strategic mindset and strong interest in sales and relationship management. Client Engagement: Ability to lead thoughtful client conversations and convert insights into impactful action. Numeracy & Analysis: Comfort with working on the fly with numbers, analyzing performance metrics, and uncovering insights through data. Communication: Strong verbal and written skills—confident on calls, in meetings, and with cross-functional teams. Team Collaboration: Proven ability to thrive in a collaborative team environment while owning your own book of business. Ownership: A hustler’s attitude—proactive, problem-solving, and obsessed with delivering great outcomes. What We Offer: A competitive salary with performance-based incentives Opportunities for fast career growth and internal promotions A vibrant and collaborative team culture Comprehensive health and wellness benefits Exposure to high-growth clients and strategic account management at scale Join Us: At Pazcare, we’re not just selling a product—we’re driving a movement to prioritize employee well-being across India. If you’re someone who thrives on ownership, innovation, and impact, we’d love to have you on the journey. Learn more: www.pazcare.com

Customer Success Manager - Enterprise

Gurugram, Delhi / NCR

2 - 7 years

INR 4.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job Title: Customer Success Manager Enterprise Location: Gurgaon Department: Customer Success (Exp-2-8 years) Employment Type: Full-time About Pazcare At Pazcare , we are transforming how modern businesses manage employee benefits. Our all-in-one platform enables HR teams to digitize, manage, and optimize group health insurance, wellness programs, and employee engagement. We work closely with HR leaders to deliver a seamless experience that benefits employees and organizations alike. As we scale rapidly, we are looking for passionate professionals who can deliver a best-in-class customer experience to our enterprise clients. Role Overview As a Customer Success Manager – Enterprise , you will manage and nurture relationships with our largest and most strategic clients. You will ensure smooth onboarding, maintain high levels of satisfaction and retention, and work closely with internal teams to continuously deliver value. You’ll be the primary point of contact for HR leaders and CXOs, acting as their trusted partner to maximize the impact of Pazcare’s offerings. Key Responsibilities Own end-to-end relationship management for enterprise accounts post-sales. Lead onboarding and implementation in close coordination with internal teams. Build and maintain strong relationships with key decision-makers (CHROs, HR Heads, Admins, etc.). Conduct Quarterly Business Reviews (QBRs) and proactive check-ins to assess product adoption, benefit utilization, and client satisfaction. Monitor client health metrics, identify churn risks early, and work towards proactive resolution. Collaborate with Claims, Support, Product, and Ops teams to resolve client concerns and drive service excellence. Ensure 100% renewal and identify upsell opportunities aligned with client needs. Share client feedback and data-backed insights internally to improve product and processes. What We’re Looking For 2–8 years of experience in Customer Success, Account Management, or Enterprise Client Relationship roles. Preferred industry experience: – Banking, Insurance, Financial Services (BFSI) – HRTech, InsurTech, or SaaS platforms – Consulting or IT/ITES working with enterprise clients Strong stakeholder management skills, especially with HR/Admin/CXO levels. Analytical mindset with comfort working with claims, utilization reports, and client engagement data. Excellent verbal and written communication skills. High ownership, problem-solving attitude, and ability to thrive in a fast-paced environment. Hands-on experience with tools like Google Sheets, CRM platforms, and customer success dashboards. Why Join Pazcare? Join a high-growth company that’s redefining employee healthcare and benefits in India. Work with top enterprise brands and decision-makers. Transparent, inclusive, and fast-paced work culture. Opportunities to grow across roles and teams as we scale.

Senior Manager Health Insurance Claims

Bengaluru

3 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Job Title: Sr Manager Health Insurance Claims Location: Bangalore (Hybrid) Company: Pazcare Type: Full-time About Pazcare Pazcare is transforming employee healthcare and wellness for 2000+ companies including Mamaearth, Chaayos, Mindtickle, and more. We simplify health insurance and wellness benefits, giving HR teams superpowers through real-time claim tracking, analytics, and stellar employee experiences. Role Overview As a Claims Manager, you will be the frontline owner of ensuring claims are settled within the agreed turnaround time (TAT) across TPAs. You will play a critical role in driving TPA performance, resolving escalations, and advocating on behalf of our clients to ensure no valid claim is wrongly repudiated. Key Responsibilities Ensure all reimbursement and cashless claims are processed within the committed TAT across clients. Track, analyze, and manage TAT performance of multiple TPAs; escalate and hold them accountable for delays or service gaps. Reopen wrongly repudiated claims with TPAs/insurers and fight for fair resolution on behalf of clients. Collaborate closely with the customer success and insurance teams to address claim escalations proactively. Drive continuous process improvement in claims handling and communication workflows. Maintain internal dashboards and reports to track SLAs and spot trends. Requirements 3+ years of experience in health insurance claims (TPA/insurance broker/insurer preferred). Strong understanding of reimbursement, cashless claim processes, and IRDAI guidelines. Assertive communicator with negotiation skills to handle TPAs and insurers. Analytical mindset with ability to identify patterns in delays or rejections. Empathy for the end user the employee or HR dealing with a health issue. Why Join Pazcare? Work with a mission-driven, fast-growing team redefining how India experiences employee health benefits. Ownership of high-impact outcomes and the opportunity to shape the future of claims at scale. Be part of a culture that values transparency, speed, and customer-first thinking.

Employee Benefits & Insurance Manager

New Delhi, Gurugram, Delhi / NCR

5 - 10 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Job Title: Employee Benefits & Insurance Manager Department: Client Success / Insurance Operations Location: Gurgaon Company: Pazcare Type: Full-time About Pazcare Pazcare is on a mission to transform the way modern Indian companies manage employee health & wellness. Trusted by 2000+ brands like Mamaearth, Chaayos, Mindtickle, and more we offer a digital-first platform for managing employee benefits, insurance, and wellness programs with clarity, transparency, and speed. Role Overview As an Employee Benefits & Insurance Practice Manager, you will lead client relationships for key mid-market and enterprise accounts. You will act as a strategic advisor to HR teams, ensuring smooth execution of employee insurance programs, wellness rollouts, and claims experience. You will also collaborate with insurers, TPAs, and brokers to solve high-impact client issues and drive continuous improvement in benefits delivery. Key Responsibilities Client Partnership & Success Be the single point of contact for key clients on all employee benefits matters. Build deep partnerships with HR teams, understanding their unique org needs. Own end-to-end delivery of group health, term life, and wellness programs. Insurance Practice Leadership Work closely with insurers and TPAs to manage policy issuance, endorsements, and claims. Track service-level adherence (claims TATs, resolution rates) and drive escalations where needed. Reopen and resolve wrongly repudiated claims with insurer/TPA coordination. Strategic Benefits Consulting Guide clients on plan design, utilization analytics, and cost control strategies. Translate data insights into actionable benefit improvements. Lead benefits renewal conversations in collaboration with internal teams. Internal Collaboration Work with tech, insurance ops, and sales to ensure client needs are delivered consistently. Mentor junior team members in the client success and insurance operations teams. Ideal Profile 5-10 years of experience in group health insurance / employee benefits / corporate wellness. Experience working with insurance brokers, TPAs, or insurers Strong client-facing skills with the ability to communicate at CXO/HR Head level. Deep understanding of group policy structures, endorsements, claims, and wellness delivery. Hands-on, empathetic, and accountable with a bias for action. Why Join Pazcare? Shape the future of health benefits in India. Work at the intersection of tech, insurance, and employee wellness. Lead high-impact initiatives with ownership and visibility. Be part of a growing team that values empathy, trust, and relentless execution.

FIND ON MAP

Pazcare

Pazcare logo

Pazcare

|

Health Tech / Employee Benefits

N/A

N/A Employees

13 Jobs

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Job Titles Overview