📍
Location:
[Specify Location]💰
Salary:
₹50,000 - ₹60,000 per month📅
Employment Type:
Full-time💼
Industry:
Financial Services | Wealth Management | Banking🎯
Experience:
Preferred candidates will have prior experience in premium customer service roles, ideally within the credit card division of American Express or similar high-end financial services.
About The Role
We are looking for a
dedicated and dynamic professional
to manage and enhance relationships with our most valuable high-net-worth clients. As the
Elite Client Relationship Manager
, you will serve as the primary contact for exclusive clientele, ensuring their financial and service needs are met with
unparalleled professionalism and personalized attention
.If you have
a strong background in high-touch client service, exceptional communication skills, and a passion for delivering a luxury experience
, this role is for you!
Key Responsibilities
✔️
Exclusive Client Management
– Act as the dedicated service representative for our top-tier (Gold) clients, providing proactive support and ensuring a seamless experience.✔️
Cross-Department Coordination
– Work closely with different business units to fulfill client requests such as:
- Personalized financial reports & portfolio statements
- Exclusive market insights & financial event updates
- Invitations to premium networking & social events
- Real-time balance and account information
✔️
Reactivating Dormant Clients
– Reach out to inactive high-value customers, fostering engagement and scheduling wealth management consultations.✔️
High-Value Client Servicing
– Handle complex client interactions with
discretion, patience, and professionalism
, including engaging with high-profile or demanding individuals.✔️
Multi-Tasking Excellence
– Juggle service calls, generate reports, coordinate deliverables, and engage with clients simultaneously.
Who Should Apply?
✅
Customer Service Experts
– Preference will be given to candidates with experience in premium financial service roles, such as the
credit card service division of American Express
or luxury banking.✅
Outstanding Communicators
– Strong verbal and written English skills with
impeccable diction, a positive tone, and a client-first approach
.✅
Client-Centric Professionals
– Ability to provide
VIP-level white-glove service
, ensuring clients feel valued and prioritized.✅
Emotionally Intelligent Individuals
– High
EQ (Emotional Quotient)
, demonstrating empathy, patience, and the ability to manage diverse client personalities.✅
Tech-Savvy Executives
– Proficiency in
MS Word, Excel, PowerPoint, and CRM tools
to track and manage client interactions effectively.
Why Join Us?
✨
Engage with Ultra-High-Net-Worth Clients
– Work with some of the most prestigious individuals in the financial world.✨
Access Exclusive Networking Opportunities
– Be part of elite financial and social circles, gaining insights into market trends and premium events.✨
Work in a Growth-Oriented Environment
– We invest in our employees’ success, offering career progression and learning opportunities.✨
Be a Part of a Prestigious Brand
– Join a company known for excellence in financial services and wealth management.
📩 How to Apply?
If you are passionate about delivering exceptional service to high-value clients, we want to hear from you!📌 Send your
updated resume
to
[Insert Email]
or
apply directly on [Naukri/Indeed link]
.🚀 Take your career to new heights with a role that puts you at the forefront of premium client servicing!
