Educational Counselor

DETAILS:

Consultant - Business Development

● Website: https://www.henryharvin.com/ 

● Location: C-167, Phase- 8B, Industrial Area, S.A.S. Nagar, Mohali.

● Working Days: 6 days per week 

● Working Duration: 8 hours plus a 30-minute lunch break (total duration 8.5 hours) 

● Shift & Week off: Day Shift & Rotational Week off  

● Department: Consultant Business Development 

Salary Slab: INR15,000 - INR28,000 (per month)

● Perks: Flexible timings, flexible weekly off, attractive salary, incentives, and more. 

REQUIRED SKILLS:

★ Exceptional communication and persuasion skills, with a customer-centric mindset 

★ Proficiency in CRM software and sales tools 

★ Ability to maintain a minimum of 2.5 hours of talk time during an 8.5-hour shift

Roles & Responsibilities of Admission Counsellor/Sr. Admission Counsellor

❖ Managing Leads: Convert leads into prospects by connecting with them via phone calls. Present 

the course offerings and benefits. 

❖ Pitching Courses/Combo Deals to Customers: Introduce new courses and combo deals to 

customers, offering discounts or seasonal promotions. Understand their educational needs and 

requirements to provide tailored packages. 

❖ Pre-Sales Follow-up: Send detailed course information via emails and follow up with customers 

diligently. Call them back to offer discounts and address any inquiries. 

❖ Post-Sales Follow-up: After customers agree to enroll, follow up with them to address any 

issues they may face. Resolve their queries in coordination with the customer support team. 

❖ Callbacks for Missed Leads: Make callbacks to missed leads and convert them into prospects. 

❖ Update Conversions on WhatsApp Group: Share updates about total conversions in the PP 

sales group on WhatsApp. 

❖ Payment Verification: Ensure completed payments from candidates who have opted for the 

course. Check the payment sheet and take necessary actions, such as creating batches 

accordingly. 

Submit your cv on: mimansha.hh@henryharvin.in/9289528844