Educational Consultant

Education Counsellor

Key Responsibilities:

• Provide professional counselling to students seeking to study in Australia, guiding them on course selection, institutions, entry requirements, and career pathways.
• Handle student inquiries through calls, emails, WhatsApp, and online platforms, ensuring timely and accurate guidance.
• Assess student profiles and recommend suitable courses as per their educational background, experience, and AQF level.
• Assist students with the complete admission process including application submissions, documentation, COE follow-ups, and offer letter processing.
• Maintain strong relationships with Australian colleges and university partners; coordinate with representatives for applications, offers, and visa-related queries.
• Maintain accurate and updated records of all student interactions and applications in CRM or company portals.
• Stay updated with current

  Australian immigration policies

  , visa subclasses, and education sector updates.
• Support students with visa-related queries and documentation guidance in coordination with the immigration team.
• Uphold company values, maintain professionalism, and deliver exceptional client service.

Required Skills & Qualifications:

• 1–2 years of experience in the Australian onshore education market

  (mandatory).
• Strong understanding of

  Australian education system

  , admission processes, and basic immigration pathways.
• Excellent

  interpersonal skills, communication abilities, and customer service orientation

  .
• Ability to work independently in a remote setup and manage work in

  Australian business hours

  .
• Strong problem-solving ability, patience, and a student-centric approach.
• Proficiency in MS Office, CRM systems, or education portals.
• Ready to learn, adapt, and take initiative in a fast-paced environment.

Preferred Qualifications

• Experience working with Australian Registered Migration Agents (RMAs) or education consultants.
• Familiarity with platforms like PRISMS, agent portals, and international recruitment tools.
• Prior experience counselling onshore students in Australia.

What We Offer

• Remote work flexibility on Australian timings
• Competitive salary with incentives
• Growth opportunities
• Supportive and collaborative work environment