E-Commerce Specialist

JD - We are seeking a proactive and detail-oriented E-commerce Operations Specialist to join our team and ensure the smooth functioning of our online business. This role is critical for managing day-to-day e-commerce operations and ensuring an excellent customer experience across platforms such as Amazon and Flipkart. Key Responsibilities: • Plan, implement, and support promotional campaigns, discounts, and merchandising activities on the e-commerce platform. • Manage inventory and order lifecycle end-to-end: including tracking, preventing stockouts, and coordinating the fulfilment process (picking, packing, shipping). • Create and manage shipments to fulfilment centre’s efficiently. • Collaborate with the customer service team to address customer queries and resolve issues promptly. • Generate and analyse sales reports and P&L statements to guide operational decisions. • Apply SEO best practices and manage online ad campaigns to improve visibility and sales. • Handle Amazon Seller Central and Flipkart operations with complete autonomy and efficiency. Qualifications: • Proven experience in e-commerce operations (Amazon, Flipkart experience preferred). • Strong understanding of order management, logistics, and fulfilment processes. • Analytical mindset with the ability to generate insights from reports and data. • Familiarity with SEO and online advertising tools/platforms. • Excellent communication and collaboration skills Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Experience: E-Commerce: 6 years (Preferred) Ecommerce operation : 6 years (Preferred) SEO tools: 6 years (Preferred) Work Location: In person