E-commerce Sales Executive

We are seeking a results-driven E-commerce Sales Executive to manage and grow online sales across major marketplaces and our own website (Snap Shop Hub). The ideal candidate will have hands-on experience in marketplace operations, sales optimization, customer handling, and performance tracking, with a strong focus on revenue growth and customer satisfaction.

Key Responsibilities

• Manage day-to-day sales operations on e-commerce platforms (Amazon, Flipkart, Meesho, eBay, etc.)
• Monitor sales performance, conversion rates, and account health metrics
• Optimize product listings (titles, descriptions, images, pricing) to improve visibility and sales
• Handle customer queries, order issues, returns, and escalations professionally
• Coordinate with logistics and support teams to ensure timely order fulfillment
• Plan and execute promotions, discounts, and seasonal campaigns
• Analyze competitor pricing, trends, and market demand
• Prepare daily/weekly sales reports and performance insights
• Ensure compliance with marketplace policies and guidelines

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred)
• 1–2 years of experience in e-commerce sales or marketplace management
• Strong understanding of online selling platforms and seller dashboards
• Good analytical and reporting skills (Excel/Google Sheets)
• Excellent communication and negotiation skills
• Customer-centric mindset with problem-solving ability
• Ability to work independently and meet sales targets

Preferred Skills

• Experience with paid ads (Amazon Ads, Flipkart Ads, Meta/Google basics)
• Knowledge of inventory planning and pricing strategy
• Familiarity with CRM or order management systems

Key Performance Indicators (KPIs)

• Sales growth and revenue targets
• Conversion rate and order volume
• Customer satisfaction and feedback ratings
• Account health and compliance score

Employment Type: Full-time

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Leave encashment

Work Location: In person