E-Commerce Manager

JOB DESCRIPTION

We are looking for a proactive and detail-oriented E-commerce Executive to handle daily operations across online marketplaces and in-house order processing. The ideal candidate should be comfortable with Excel, Amazon Seller Panel, shipment handling, and basic email communication with platforms and logistics partners.

Key Responsibilities: Order Management & Packaging

Process and pack daily orders from Amazon, Flipkart, website, and other platforms

Generate shipping labels, invoice slips, and courier pickup requests

Ensure proper packaging as per platform guidelines

Keep track of stock used for orders

Courier & Delivery Coordination

Coordinate with courier partners (Delhivery, Blue Dart, etc.) for timely pickups

Raise claims or disputes in case of lost or delayed deliveries

Monitor shipment status and track return orders

Excel & Data Entry

Maintain daily order sheet in Excel (orders, returns, stock)

Create and update product sheets, sales reports, and reconciliation sheets

Download and work with reports from Amazon, Flipkart, etc.

Online Marketplace Operations

Work on Amazon Seller Central, Flipkart Seller Hub, etc.

Respond to basic customer messages or platform queries

Coordinate with marketplace support teams via mail or call

Communication & Mail Handling

Draft and send emails to logistics partners, Amazon support, vendors

Maintain polite and professional communication style

Follow up on pending queries or return issues

Must-Have Skills:

Good knowledge of MS Excel – basic formulas, sorting, filtering, VLOOKUP (preferred)

Basic experience using Amazon Seller Central, Flipkart Seller Hub

Understanding of order flow, shipment, packaging, delivery tracking

Fluent in Hindi & basic English (for mail & calls)

Organized and punctual with day-to-day reporting.

Interested candidates can share CV at : +91 -9056785212 or hr@enormelifesciences.in

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person