E-Commerce Manager

Role Overview

Lead our online sales channel to drive growth, optimise the customer journey, and ensure seamless operations. You'll manage everything from product listings and digital marketing to analytics and cross‑functional coordination.

Key Responsibilities

• Strategy & Planning
• Develop and execute e‑commerce strategies aligned with business goals
• Platform & Operations
• Oversee daily site operations: product listings, pricing, promotions, inventory
• Digital Marketing
• Plan and run SEO/SEM, email campaigns, social media, affiliations
• UX & CRO
• Optimize site navigation, mobile responsiveness;
• Analytics & Reporting
• Monitor KPIs (traffic, conversion, AOV, bounce rates); actionable insights
• Team & Vendor Collaboration
• Coordinate with marketing, IT, logistics, customer support, and external partners
• Continuous Improvement
• Stay updated with e‑commerce trends, platforms, best practices

Core Responsibilities

• Manage listings, descriptions, pricing, and promotion execution
• Ensure website performance and troubleshoot technical issues
• Coordinate fulfillment and logistics to guarantee timely delivery
• Collaborate with customer service to resolve order-related queries
• Maintain relationships with vendors, payment gateways, and platforms
• Conduct regular A/B testing to enhance conversion rates
• Produce performance reports and optimize based on findings

Required Qualifications

• Bachelor’s degree in Business, Marketing, IT, or similar
• 3–5 years of e‑commerce, digital marketing, or online retail experience
• Proficient with e‑commerce platforms
• Skilled in SEO, SEM, email, and social media marketing
• Strong analytical ability with tools like Google Analytics, Excel sg.indeed.com
• Familiarity with UX/UI principles and CRO strategies business.linkedin.com
• Excellent communication, organization, problem-solving, and project management

Preferred Qualifications

• Master’s degree or certifications (e.g., Google Analytics, CEP) reddit.com+3buildstream.co+3business.linkedin.com+3
• Experience with marketplaces (Amazon, Flipkart, eBay)
• Experience with on boarding inZepto/ Blinkit
• Knowledge of inventory forecasting, supply‑chain integration
• Multi‑language capabilities for global customer reach

Job Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Schedule:

• Day shift
• Fixed shift

Work Location: In person