E-Commerce Manager

Job Description: E-Commerce Executive

Position: E-Commerce Executive

Industry: Fashion (Bags, Accessories & Garments)

Location: Gurgaon

Experience: 3-5 years (preferred)

Salary: 30k-40k

Job Overview:

We are looking for an experienced and results-driven E-Commerce Manager with strong expertise in Shopify to oversee and optimize our online fashion store. The ideal candidate will manage the end-to-end e-commerce operations, drive sales, enhance customer experience, and implement digital strategies to grow the business.

Key Responsibilities:

1. Shopify Store Management:

Oversee and maintain the Shopify store, ensuring seamless functionality and user experience.

Manage product uploads, descriptions, categorization, pricing, and inventory updates.

Optimize the website for mobile and desktop performance, improving UI/UX.

Implement apps and integrations to enhance store functionality and efficiency.

2. E-Commerce Strategy & Growth:

Develop and execute e-commerce strategies to increase traffic, conversions, and revenue.

Monitor sales performance, analyze customer behavior, and optimize store layout accordingly.

Conduct competitor analysis and stay updated with industry trends to improve offerings.

Manage promotional campaigns, discounts, and seasonal collections to drive sales.

3. Digital Marketing & SEO:

Collaborate with the marketing team to implement SEO, PPC, email marketing, and social media strategies.

Optimize product pages with relevant keywords and metadata for organic ranking.

Manage paid ad campaigns (Google Ads, Meta Ads) to maximize ROI.

Track and analyze marketing data to refine strategies.

4. Order & Inventory Management:

Ensure smooth order fulfillment, coordinating with warehouse and logistics teams.

Manage stock levels, prevent overstocking/understocking, and coordinate restocking as needed.

Work with suppliers and vendors for efficient inventory management.

5. Customer Experience & Support:

Improve the overall customer journey, from browsing to checkout and post-purchase service.

Address customer queries and complaints, ensuring high satisfaction and retention.

Implement loyalty programs, discounts, and engagement strategies.

Requirements:

✅ Bachelor’s degree in Business, E-Commerce, Marketing, or a related field.

✅ 3-5 years of experience in e-commerce management, preferably in the fashion industry.

✅ Strong expertise in Shopify, including theme customization, app integrations, and troubleshooting.

✅ Knowledge of SEO, Google Analytics, and performance marketing.

✅ Experience in managing online sales and digital marketing campaigns.

✅ Understanding of e-commerce logistics, payment gateways, and order fulfillment.

✅ Strong analytical skills to track performance and optimize strategies.

Preferred Skills:

Experience with platforms like Shopify, Amazon, Flipkart, and Myntra.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person