E-Commerce Executive

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Summary:

We are seeking an enthusiastic and detail-oriented E-commerce Executive to support the day-to-day operations and growth of our online sales channels, focusing primarily on our direct-to-consumer website and key marketplaces (e.g., Amazon). This role is crucial for ensuring product data accuracy, managing inventory, and optimizing the customer journey to maximize online revenue. 

Skill Requirements:

• Bachelor’s degree in marketing, Communication, Designing, or related field 
• 0.5 – 2 years of proven experience in e-commerce, digital marketing, or retail operations. 
• Good knowledge of ads manager of – Amazon and other e-commerce platforms 
• Proven experience in managing multiple product listing 
• Good with Multi-tasking and English Communication 
• Strong organizational skills and attention to detail. 
• Familiarity with e-commerce platforms (e.g., Shopify, Amazon Seller Central). 

Job Responsibilities:

• Marketplace/Platform Management:

   
• Manage product listings, pricing, and promotions across platforms (Amazon, Flipkart, Shopify, eBay, Walmart etc.). 
• Monitor inventory levels and coordinate with internal teams to avoid stock-outs or overselling.  

• Sales & Campaign Optimization:

   
• Execute promotional campaigns, coupons, and discounts to maximize sales.  
• Track performance metrics (sales, spend, ROAS) and prepare weekly/monthly reports.  
• Suggest and implement strategies to boost conversion rates and average order value.  

• Compliance & Documentation:

   
• Ensure all listings meet platform compliance requirements (KYC, certifications, SDS, etc.).  
• Handle account health issues, appeals, and communication with marketplace support teams.  

• Operational Excellence:

   
• Resolve pricing discrepancies, listing errors, and shipment issues. 
• Coordinate inbound/outbound shipments and update inventory records.  
• Collaborate with cross-functional teams (creative, marketing, logistics, finance) for smooth execution.  

• Customer Focus:

   
• Monitor reviews, ratings, and customer feedback to identify improvement areas.  
• Work with support teams to resolve customer issues promptly.