E-Commerce Executive

Job description Job Title: E-commerce Executive Company: Greenblocks India Gardening PVT LTD Location: BhopalJob Type: Full-time, Work from Office Salary: ₹10,000 - ₹15,000 per month Timing: 9 AM to 6 PM About Greenblocks India Gardening PVT LTD:Greenblocks India Gardening PVT LTD is a leading player in the horticulture and gardening industry, committed to providing high-quality gardening solutions to enthusiasts across India. Established in 2020, our company has rapidly grown to become a trusted name, selling a diverse range of gardening products, live plants, tools, and accessories. Responsibilities: Product Listing: Manage the seamless listing of products on popular e-commerce portals such as Amazon and Flipkart, ensuring accurate and appealing product presentations. Order Processing: Daily monitoring of both Amazon and Flipkart portals, processing and dispatching orders efficiently, and ensuring timely shipments. Review Management: Monitor and maintain customer reviews and other essential metrics on e-commerce platforms to enhance the company's online reputation. Coordination: Collaborate with cross-functional teams to ensure the smooth packing and delivery of high-quality products, maintaining a cohesive workflow. Customer Communication: Draft and send emails and messages to customers, addressing inquiries, providing updates, and ensuring a positive customer experience. Daily Operations: Undertake various daily tasks including stock maintenance, report generation, sourcing, and overseeing the warehouse team to ensure optimal efficiency. Market Analysis: Identify market opportunities and trends, providing insights to enhance product offerings and stay ahead of the competition. Product Innovation: Proactively seek and evaluate new product ideas, presenting recommendations for expanding the company's product portfolio. Qualifications: Previous experience in e-commerce operations, product listing, and order processing. Strong organizational and multitasking skills. Excellent written and verbal communication abilities. Familiarity with Amazon and Flipkart platforms is a plus. Analytical mindset with the ability to identify market trends. Proficient in MS Office applications. Self-motivated and able to work independently.