E-Commerce Executive

Key Responsibilities E-Commerce Management Handle daily operations on Website, Amazon, Etsy, eBay, and other online marketplaces. Upload new products, manage listings, update pricing, and monitor inventory. Ensure product descriptions, images, and SEO keywords are accurate and optimized. Respond to customer inquiries, messages, and order-related issues promptly. Process orders, coordinate shipments, track deliveries, and manage returns. Content Creation & Design Design product images, banners, and ads using Canva/Photoshop or similar tools. Create short videos and reels for product promotions, ads, and social media. Work with the marketing team to create visually appealing and conversion-focused content. Digital Marketing & Social Media Assist in managing brand presence on Instagram, Facebook, and other platforms. Schedule posts, engage with followers, and support influencer collaborations. Run basic ads or support the marketing team with ad creatives and campaign assets. Data & Reporting Track daily sales, website traffic, and marketplace performance. Prepare weekly and monthly performance reports. Analyze customer behavior and product trends to recommend improvements. Quality Control & Coordination Coordinate with the manufacturing and logistics team to ensure timely deliveries. Follow up on pending orders and ensure accurate communication with customers. Take responsibility for complete workflow to maintain smooth operations. Required Skills & Qualifications Strong knowledge of advanced computer operations. Basic written and verbal English communication skills. Experience working in e-commerce platforms (Website, Amazon, Etsy, eBay). Knowledge of social media management and posting. Skills in image editing, graphic design, and basic video creation. Creative thinking with the ability to take initiative and responsibility. Problem-solving attitude and attention to detail. Ability to multitask and manage deadlines effectively. Minimum 12th Pass / Graduate preferred.