Dynamics CRM Techno-Functional Consultant

3 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Description

Dynamics 365 CRM Techno-Functional Consultant - Remote


About Us

Global Microsoft Dynamics partner

For more information, you can visit www.dynamicssquare.com


Our Presence

United States

Canada

United Kingdom

Australia

Singapore

Netherland

Shift Timing


Dynamics Square is seeking a new functional Dynamics 365/CRM Techno-functional Consultant to join our US and UK team. As a vital part of the CRM team, the techno-functional Consultant will help develop strong business cases supported by compelling value propositions while demonstrating how clients can realize substantial value by deploying the Microsoft Dynamics CRM Solution.

 

Responsibilities:

1.  Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.

2.  Provide input and advice regarding Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions and features to clients and prospects.

3.  Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics 365/CRM.

4.  Build positive client relationships by developing an understanding of the client’s business processes.

5.  Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.

6.  Perform requirements gathering, Business Process Analysis.

7.  Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.

8.  Participate as the technical expert in proposal development and presentations to prospective clients.

9.  Deliver presentations to all levels of management.

10.              Adapt to different end-user learning styles when training, gathering requirements, etc.

11.              Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.

12.              Assist internal resources with support or pre-sales of Microsoft CRM and related integrations.

 

Education, Certifications, and Experience:

1.  3-5 years of Microsoft Dynamics CRM implementation experience.

2.  Experience in the implementation of sales, service, and marketing modules.

3.  Excellent communication skills: ability to interact with all levels of employees.

4.  Experience creating strong business cases supported by compelling value propositions.

5.  Experience gathering business requirements and experience configuring Microsoft CRM modules including Sales, Service, and Marketing.

6.   Experience assisting with the definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; and integration development.


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