Posted:2 weeks ago|
Platform:
Remote
Full Time
Job Description
Dynamics 365 CRM Techno-Functional Consultant - Remote
About Us
For more information, you can visit www.dynamicssquare.com
United States
Canada
United Kingdom
Australia
Singapore
Netherland
Dynamics Square is seeking a new functional Dynamics 365/CRM Techno-functional Consultant to join our US and UK team. As a vital part of the CRM team, the techno-functional Consultant will help develop strong business cases supported by compelling value propositions while demonstrating how clients can realize substantial value by deploying the Microsoft Dynamics CRM Solution.
1. Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.
2. Provide input and advice regarding Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions and features to clients and prospects.
3. Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics 365/CRM.
4. Build positive client relationships by developing an understanding of the client’s business processes.
5. Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.
6. Perform requirements gathering, Business Process Analysis.
7. Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.
8. Participate as the technical expert in proposal development and presentations to prospective clients.
9. Deliver presentations to all levels of management.
10. Adapt to different end-user learning styles when training, gathering requirements, etc.
11. Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.
12. Assist internal resources with support or pre-sales of Microsoft CRM and related integrations.
1. 3-5 years of Microsoft Dynamics CRM implementation experience.
2. Experience in the implementation of sales, service, and marketing modules.
3. Excellent communication skills: ability to interact with all levels of employees.
4. Experience creating strong business cases supported by compelling value propositions.
5. Experience gathering business requirements and experience configuring Microsoft CRM modules including Sales, Service, and Marketing.
6. Experience assisting with the definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; and integration development.
Dynamics Square
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