Posted:1 day ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Description

We are seeking a DRA Certified Recovery Agent to join our dynamic team in India. The ideal candidate will be responsible for managing the recovery of overdue accounts while maintaining a professional and customer-focused approach.

Responsibilities

  • Conduct recovery calls to clients with overdue accounts.
  • Negotiate payment plans and settlements with clients.
  • Maintain accurate records of all communications and transactions.
  • Collaborate with the collections team to develop effective recovery strategies.
  • Ensure compliance with legal and regulatory requirements during recovery processes.
  • Provide excellent customer service and support to clients during the recovery process.

Skills and Qualifications

  • DRA Certification is mandatory.
  • Strong communication and negotiation skills.
  • Proficiency in using recovery management software and databases.
  • Ability to handle sensitive financial information with confidentiality.
  • Knowledge of legal regulations related to debt recovery in India.
  • Strong analytical skills and attention to detail.

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