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India Health Action Trust(IHAT)
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District - Ekavach Coordinator

District - Ekavach Coordinator

India Health Action Trust(IHAT)

2 - 5 years

3 - 4 Lacs

raebareli

Posted:2 days ago| Platform:

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Skills Required

training selection process usage nutrition helpdesk troubleshooting ms office technical support public health recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Operationalization of district level Help Desk for supporting eKavach and eSushrut application

Mentoring and capacity-building support to district and block level master trainers

Provide support to key district and block level government functionaries on the use of eKavach dashboard data.

Key Inputs expected from the Job Role

S/he will be part of the dedicated helpdesk and eKavach support team that will be established at the district level who will be responsible for troubleshooting emerging issues both online and offline.

S/he will support in troubleshooting on application-related issues faced by end users (ASHAs, ANMs, ASHA Sanginis, CHOs).

S/he will travel to the field for hands-on support to end users on reported issues.

S/he will be responsible for escalating queries that are not solvable at the district level for resolution.

S/he will support district and block level government functionaries in developing training microplans and updation of training tracker.

S/he will support in rollout of capacity building for district and block level personnel and the end-users (ASHAs, ASHA Sanginis, ANMs, CHOs) using existing platforms like review meetings, cluster meetings, SC meetings among others.

S/he will provide support to key district and block level government functionaries on the use of eKavach dashboard data.

S/he will be responsible for updating the CMO, ACMO and DPMU unit through DSCO and tracking the progress of the application rollout with the help of data available on the eKavach dashboard as feedback based on field visits.

S/he will conduct supportive supervision visits (focusing on poor-performing areas) along with concerned NHM officials to assess the application s progress

S/he will provide mentoring support to ASHAs and ANMs on eKavach, using the existing platforms like AAA meetings, cluster meetings, ANM weekly meetings and CVHNDs. Based on these visits, the support team would provide feedback to the concerned UPTSU district lead.

S/he will be update the line manager frequently on the status of the application.

Any other task assigned by organization.

Work Experience:

At least one-year experience in any of the RMNCHA and nutrition intervention

Experience in rolloingout digital application

Education:

Required

Candidates must be graduate in any field

Preferred

Post graduate degree in social work/social sciences will be preferred

Knowledge in use of digital applications will be preferred

Female candidates will be preferred

Key Competencies:

Behavioral

Ethnic, cultural, gender, religious, and socioeconomic status sensitivity

Understanding of health and nutrition system at block and district level

Technical

Capacity building and facilitation Skills

Mentoring and handholding skills

Documentation & Presentation skills

Computer skills in Microsoft Office

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