Dispatch Manager

PREREQUISITES

· Minimum Qualification: Graduation +

· Minimum Experience: 5 year experience in arranging dispatch of goods.

· Languages Known: English, Telugu, Hindi

· Job Location :- Patancheru,Hyderabad.

· Qualities Required:

· IT skills

· Eway bill + SAP knowledge will added advantage

· Coordination skills

· Systematic

· Organized

· Patience to deal with people of various backgrounds

About Bontrue :-

Bontrue is a premier provider of high-quality home furniture, dedicated to creating beautiful, functional living spaces for our customers. At Bontrue, we don't just sell furniture; we build lasting relationships with our clients. We are committed to delivering top-notch customer service and ensuring that our furniture remains in perfect condition

JOB DESCRIPTION

· Arranging delivery of furniture to customers as well as required stores

· Make delivery challan and e-way bill if required.

· Cross checking invoice copy and delivery challan to make sure the goods are being delivered only after complete payment is made.

· Ensure all invoices are generated at the warehouse during dispatch, and ensure that all invoices are well documented and shared with Warehouse Admin.

· Ensuring that all documents from delivery documents list are ready as per requirement and handing them over to the delivery team.

· Cross checking the list of people in the delivery team with warehouse Admin (if required) and ensuring all of them are aware of the delivery schedule in advance.

· Ensure that the delivery vehicle and delivery team reports to you and; as a dispatch manager it is your responsibility to know where each team is.

· Ensure that all the inbound inventory is checked and arranged appropriately in the warehouse & updated on the ERP software.

· Coordinating with the driver and arranging for delivery. Ensure that the delivery team does not take unscheduled breaks (tea, snacks, etc.) during regular delivery trips.

· Ensure that the delivery feedback form is filled by the customer and the filled up forms are submitted to the CRA.

· Ensure that the warehouse is clean and organised at all times.

· Report the stock pile up from product exchanges to the warehouse manager.

· Taking signature of goods dispatched

· Once delivery is done, coordinating for any repairs or touch ups to be done on site and sending the required team or person.

· Ensuring that deliveries are done as per timeline given to the customer.

· Ensuring that the team returns on time after the delivery. Once the delivery has been completed, provide an update to the Store Administrator or Sales Partner regarding the same.

· In case the product despatched is sent back by the customer due to minor damages, it needs to be intimidated to the Warehouse Manager; and an appropriate solution needs to be decided for the same.

· Treat the helper/delivery staff with dignity and; in case there are any disciplinary issues with the helper/delivery staff, ensure it is escalated to the Warehouse Manager.

· Do not create any biases (favouritism) amongst delivery/helper staff, ensure that all staff gets equal opportunity for delivery.

Why Bontrue :-

Bontrue is committed to creating an inclusive and dynamic workplace where team members can grow and thrive. We offer competitive compensation, ongoing training and development, and the opportunity to be part of a company dedicated to delivering outstanding customer experiences.If you're a dedicated and skilled Dispatch Manager, we encourage you to apply for the Dispatch Manager role.

How to Apply:-

Interested candidates are invited to submit their resume to hr@bontrue.in with the subject line " Dispatch Manager- [Your Name]." Bontrue is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment .

Job Type: Full-time

Pay: ₹16,915.97 - ₹33,447.41 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person