Key responsibilities
- Dispatch Coordination: Manage and oversee the dispatch of goods and services, ensuring adherence to schedules and delivery deadlines.
- Delivery Monitoring and Tracking: Track shipments, provide status updates, and proactively address any potential delays or issues during transit.
- Communication: Maintain clear and effective communication with logistics providers, drivers, warehouse staff, and customers to ensure smooth operations.
- Record Keeping and Reporting: Maintain accurate records of all dispatch activities, including invoices, waybills, and delivery confirmations, and prepare necessary reports for analysis and improvement.
- Issue Resolution: Address and resolve any problems or discrepancies that may arise during the dispatch process, such as damaged goods, delivery issues, or route disruptions.
- Process Improvement: Implement and enforce policies and procedures to optimize dispatch operations, including route optimization and efficiency enhancements.
- Inventory Management (as applicable): Monitor and manage inventory levels in the warehouse to ensure adequate stock for dispatch, according to Huneety.
Essential skills and qualifications
- Logistical Expertise: A strong understanding of logistics operations, transportation regulations, and supply chain best practices.
- Organizational and Multitasking Abilities: The ability to manage multiple schedules, prioritize tasks, and maintain accurate records in a fast-paced environment.
- Communication and Interpersonal Skills: Excellent verbal and written communication skills to effectively interact with various stakeholders.
- Technical Proficiency: Proficiency in dispatch management software, GPS tracking systems, and Microsoft Office Suite (especially Excel).
- Problem-Solving Skills: The ability to identify issues, analyze situations, and devise effective solutions to challenges.
- Attention to Detail: Meticulous attention to detail to ensure accuracy in documentation, deliveries, and compliance.
- Educational Background: A Bachelor's degree in Logistics, Supply Chain Management, or a related field is often preferred, but relevant experience can also be considered.
- Experience: Proven experience in a dispatch or logistics role is generally required.
In essence, a Dispatch and Logistics Executive plays a pivotal role in optimizing a company's delivery network, ensuring that goods reach their destination on time, efficiently, and in compliance with all relevant standards.
Job Type: Full-time
Pay: ₹40,000.00 - ₹70,000.00 per month
Work Location: In person
