Director - Technology Services

Requirements Description and Requirements Directs multiple product teams in the development, testing and maintenance of an E2E IT solution. Implementation of technology roadmap. Responsible for setting, prioritizing, and accepting the work generated by multiple Agile teams in order to ensure the platform meets the defined goals and vision. Delivery leader, responsible for guiding the team to make right delivery decisions to meet the application capability needs aligned to the customer. Enables teams to remove barriers and resolve conflicts so that the team can move forward in development. Implements audit controls, application security best practice and test designs , to plan through potential risks associated with applications and/or processes. Ensure vendor performance and deliverables meet contract specifications Full people management responsibility for direct product team including hiring, firing, promotions, performance, career and compensation management, & training & development. Matrix management responsibility for cross functional team members aligned to product team that includes performance management. Maintain awareness of trends and issues in area of technical expertise, evaluate new technologies or technology opportunities, and provide analysis of their potential impact to advance the business. High level understanding of the business' way of working and contributes to solutions that solve challenges by leveraging technology. Lead multiple product teams’ software delivery through continuous focus on software development and maintenance metrics and KPIs. Implement user centric design and agile development life cycle. Develops high level resources to planned feature outcomes, with awareness of over /under utilization and ways to adjust. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less