Job
Description
Position Summary... Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. What youll do... Job Summary This Director, Accounts (Product Management) leads Unified Accounts charter for Walmart. As the leader for Accounts, they will also be responsible for driving the strategy and vision for this charter. You will lead a team that works across managing User Registration, Login and User Security across different markets building features and capabilities that form the cornerstone of enabling a seamless Walmart shopping experience. As a part of the International team, you will be focused on driving a seamless User Registration and Login experience for Walmart as a platform, across markets. You will simplify and enhance customer login experience by enabling different modes of identifying customers across Store and ecommerce and also providing state of the art login mechanisms to promote a seamless login experience. You will do all this while keeping in mind the need to maintain the highest standards of user trust and security, ensuring user privacy and being compliant to international laws for user consent and information sharing. You will be working very closely with some brilliant product, design and technology minds that shape consumer behaviours which will eventually drive brand loyalty to Walmart. About the Team: Walmart helps people save money and live better. Walmart International delivers on this promise by bringing value and convenience to millions of customers in 18 countries outside the U.S. Our unique global perspective makes it possible to see connections that others cannot and to bring innovations to market that make life easier for customers. In addition we re building strategic partnerships through equity investments to support our core businesses. Our strategy is to build strong local businesses that are powered by Walmart while at the same time generating growth for the company and our partners, and making a positive impact on our stakeholders. What youll do: Drive long term sustenance for our customers and business across Walmart International Future proof against changing trends and customer behavior and expectations through research and strategic experimentation Own product strategy for engaging customers across Walmart International countries. Own and drive roadmap for Accounts across all relevant International markets. Manage a strong team of product managers and drive customer backwards thinking and a culture of looking around the bend to stay ahead of industry and customer expectations. Mentor and build an exceptional product culture within Walmart, coach a team of enthusiastic product managers on hard and soft skills drive an inclusive and collaborative culture. Partner with segment/market product and business to drive the product vision and drive long term roadmap and go to market strategy. Partner with engineering and data teams to support opportunities to build for scale and extensibility and lower total cost of ownership. Identifying product driven solutions to drive scalable, sustainable high velocity growth at each stage of the customers lifecycle across all of Walmarts international markets. Work closely with other product managers to help define product requirement definitions, identification of key metrics, research, metrics analysis. Work with other analysts, engineering, design, and other Walmart partners to define the data requirements, measurement methodologies and influence UX for all customer engagement initiatives. Engage key stakeholders, working closely with cross-functional leaders and other product leaders in multiple product areas to build enthusiasm for the product vision. Conduct industry and competitive analysis to understand the emerging seller and customer behaviour trends in ecommerce industry to identify new opportunities. Conduct customer research to define customer segments and identify needs to inform product roadmap. Manage project ambiguity, complexity, and interdependencies in an organized and structured way and willing to do what it takes to make our product successful. Lead coach the team through the process of agile product development process ensuring key milestones are met. What youll bring: Our ideal candidate is a customer-centric, fluent in analytics, design thinker, self- motivated individual focused on solving customer problems. They have a strong sense of product ownership coupled with a strong passion for technology and innovation. They are excellent communicators and build strong cross-functional relationships, internally and externally. They are results-oriented and demonstrates a strong bias for action. Good communication and presentation skills is a must have taking into consideration the business team and core team members across multiple geographies. The candidate must possess the following qualifications: BE/B Tech/Bachelor of science (MBA is added advantage) At least 15 years in product management, ideally much of it in similar roles At least 5 years of experience managing a talented product organization, ideally with experience managing distributed teams. Demonstrable experience in driving large scale transformation and high impact product launches. Ability to deal with ambiguity and partner with senior leadership to drive product vision. Ability to operate independently while earning trust of the stakeholders and operate with agility and speed. About Walmart Global Tech . . Flexible, hybrid work . Benefits . Belonging . . Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Minimum Qualifications... Minimum Qualifications:Option 1: Bachelor s degree in computer science, engineering, or related area and 11 years experience in product management. Option 2: 13 years experience in product management or related area. Preferred Qualifications... Master s degree in Computer Science, Engineering, Business Administration, or related area and 10 years experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience
