Director of Technical Operations

Director of Technical Operations India

Join our dynamic team and grow with us!

Location: Bengaluru, India

Job Summary:

We are seeking a highly accomplished Director of Technical Operations India to establish, lead, and scale our

Bengaluru-based technical delivery center. This role requires a seasoned technologist and people leader with proven

expertise in cloud, automation, security, and managed services delivery for global enterprise clients. You will serve as

a direct extension of US-based senior leadership, ensuring delivery excellence, building a high-performance engineering

culture, and driving mission-critical outcomes for clients across manufacturing, healthcare, and finance sectors.

Key Skills:

• Microsoft 365, Azure, and modern cloud platforms.
• DevOps, Infrastructure as Code, and automation frameworks.
• Networking, Security, and Observability tools (e.g., Datadog, AppInsights).
• SLA-driven Managed Services delivery (L2L4 support, NOC/SOC).
• Executive stakeholder engagement (CIOs, CTOs, and Enterprise Engineering leads).
• Team leadership, culture building, and top-talent hiring.

Key Responsibilities:

• Leadership & Culture: Build and lead a high-performing Bengaluru engineering team with a culture of ownership,

excellence, and velocity.

• Technical Delivery: Oversee delivery quality across Microsoft 365, Azure, DevOps, Observability, Security,

Networking, and Infrastructure Automation.

• Talent Development: Attract, mentor, and retain top 10% engineers; serve as a visible and credible technical

leader.

• Client Alignment: Collaborate directly with US CTO, Solutions Directors, and enterprise clients; represent India

operations in technical conversations.

• Operational Excellence: Ensure SLA-based delivery across managed services, automation, and modernization

programs.

• Growth & Scaling: Shape India operations as they evolve from a boutique model to a scalable 24/7 enterprisegrade center.

Qualifications & Skills:

• 10+ years of technical leadership in managed services or consulting.
• Hands-on expertise in Azure, Microsoft 365, DevOps, Networking, Security, and Observability tools.
• Proven track record of building and leading engineering teams in India or the US.
• Strong communication and executive presence to interface with US-based senior stakeholders.
• Comfort with cloud-native and automation-first delivery models.

Preferred

• Experience with US manufacturing, healthcare, or mid-market IT operations.
• Background in productizing services and automation-first initiatives.
• Certifications in Azure, M365, Kubernetes, or related technologies.

Benefits

• Transport and Meal Allowance: Allowance as per company policy.
• Additional Perks: Opportunities for professional growth, skill development, and mentoring within a supportive

and dynamic team.

Career Progression Path:

At Surya Technologies, leadership roles are designed for global growth and impact. This position offers a path to:

• Vice President / Global Operations Leadership: Expand beyond India to lead multi-region delivery.
• CTO / Solutions Leadership: Drive technical strategy, innovation, and client solutioning globally.
• Strategic Partner Leadership: Influence enterprise transformation initiatives in mission-critical sectors.

We are committed to providing continuous professional growth, visibility, and leadership opportunities in a high-trust,

high-performance environment.

Join us to shape the future of Surya Indias technical operations and lead with purpose.