Director of Operations

Company Description

Hyatt Regency Dehradun is the first 5-star hotel in Dehradun, set amidst 4.25 acres of picturesque land next to the Malsi Forest on the Dehradun-Mussoorie highway in Uttarakhand. This luxurious resort and spa offers an exquisite blend of modern amenities and natural beauty, providing a serene escape for guests. The strategic location and top-notch services make it a preferred destination for both leisure and business travelers.

Role Description

This is a full-time role for a Director of Operations, located on-site in Dehradun. The Director of Operations will oversee daily operations, ensure the highest standards of service, manage budgets, and lead a team to deliver exceptional customer experiences. Responsibilities include developing and implementing operational strategies, monitoring performance, and ensuring compliance with company standards and regulations.

Qualifications

• Operations Management and Analytical Skills
• Team Management and Leadership Skills
• Budgeting and Financial Management Skills
• Customer Service and Relationship Management Skills
• Excellent communication and interpersonal skills
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management, Business Administration, or related field