Director of Engineering - Retail

• Drive product engineering efforts for internal tech platforms that serve store operations across 13,000+ locations.

• Manage and grow a high-performing team of 100+ engineers, architects, managers, and product owners, with both direct and matrix reporting structures.
• Collaborate closely with executive leadership, product management, and business stakeholders across global teams.
• Own the full SDLC with a focus on scalability, reliability, and performance for mission-critical store systems.
• Define and drive engineering best practices, quality standards, and delivery frameworks.
• Foster a strong engineering culture grounded in innovation, accountability, and continuous improvement.
• Build and scale teams in a Global Capability Center (GCC) environment with a deep understanding of local and global talent dynamics.
• Influence cross-functional decisions and roadmaps through strong communication, negotiation, and relationship-building skills.

Key Skills Required:

• Technical Expertise:

  Deep knowledge of software architecture, cloud platforms, IoT, mobile, and retail/convenience store/fuels technologies.

• Product Engineering:

  Proven experience in building and scaling digital and physical systems for retail, convenience stores, and fuels environments.

• Agile & DevOps:

  Strong background in agile methodologies, CI/CD, and DevOps practices.

• Leadership:

  Ability to inspire, mentor, and lead high-performing engineering teams.

• Stakeholder Management:

  Excellent communication and collaboration skills to work with cross-functional teams and senior leadership.

• Problem-Solving:

  Strong analytical and creative problem-solving skills to address complex business and technical challenges.

• Innovation Mindset:

  Passion for leveraging technology to drive business impact and customer value.

Education & Experience:

• Minimum 16+ years

  of overall experience in technology roles, with at least 5+ years in senior leadership.
• Proven experience building and delivering

  store technologies

  for

  large retailers

  (preferably in POS systems, back office systems, and mobility platforms).
• Strong background in

  product engineering

  , including architecture, system design, and development.
• Demonstrated ability to lead large, geographically distributed engineering organizations.

• Experience in building and scaling teams within

  Retail GCC / GIC

  environments is essential.
• Strong track record of working with

  senior business stakeholders

  and executive leadership.
• Excellent people management and leadership skills, with ability to coach and grow engineering leaders.
• Strong influencing and decision-making skills, particularly in a matrixed global organization.