DGM ISR Lead

Designation ISR-Lead

Location PuneDighi

Reports to BusinessHead

Team Direct Reportees 7-8

No. Of Peers 4-5

About the Team and Function Customer Success Group - Account Management

Purpose of your Role Tata Communications (TCL) Prime Accountsbusiness is scouting for Inside Sales Head to manage a team of Inside SalesResources based out of Pune. From our experience, the best ISRs take a consultativeapproach and are looked upon by our customers as trusted advisors. This combined withthe support received from our Solutions consulting, Marketing, and Product team,make this an ideal opportunity for professionals in the Enterprise Sales communityto build on their existing track record with an incredible success story.

You will be accountable for (KeyResponsibilities)

A multi-faceted professional, a brilliantcommunicator and organiser, a natural problem solver and relationship builder.

Proactive and hands-on, with strong business acumenand drive and determination to succeed.

You should be well versed with the Inside SalesTools & protocols.

You Are (behaviours to display - DRIVE)

Thisis an Inside Sales Lead role responsible for managing 6-7 ISR & growingexisting enterpriseAccounts in India

Youll be expected to create inroads into accounts,identify their business needs and articulate value proposition of products thatsolve for their needs (Leased Line, MPLS, Cloud Infrastructure, Security, SDWAN,Global SIP etc)

Work on Salesforce CRM, keep up to datedocumentation and pipeline hygiene, participate in weekly forecast meetings with SalesLeadership.

Work closely with Cross Functional Teams(Marketing, Solution Consulting, Business

Development, Renewal and Retention, Feasibility,Commercial, Delivery, etc)

Actively participate on Renewal Opportunities andCollection resolution initiatives

Own end-to-end sales cycle: advance salesopportunities from qualified leads to closed revenue

Plan, prioritize and manage personal salesactivities and customer/prospect contact towards achieving ACV targets - especiallymanaging personal time and productivity.

You have experience in (including any education background &Certifications)

Engineeringgraduate with a management degree with 15+ years of experience

Understandingof management dynamics; Technical knowledge; Understanding of finance &supply chain management; Knowledge of industry

Buildinga strong relationship with Key Stake holders in the organisations is a must forthe role

You prospect daily, generally have your sales funnel full, are rejection proofand not intimidated by decision-makers.

Have prior experience with products like Leased Line, MPLS, CloudInfrastructure,

Security,SDWAN, Global SIP etc

Manageda large team, Self-motivated and able to work under pressure.

Prioritize your day and manage your time effectively.

Comfortable working with different stakeholders and cross functional teams

Can communicate effectively & put your thoughts across