DGM / GM - Operations

16 years

5 - 9 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Location: Noida and Chennai

Job Description:

It is largely responsible in leading the delivery particularly in the P&C ( Property and Casualty) domain. He/She would act as the Domain expert within Property and Casualty ( US / UK experience ) in the ITES environment.

In addition to responsibilities listed above, this position will also:

  • Overall accountable to all internal and external stakeholders across the portfolio.
  • Devise approach to solving complex problems Exhibit intellectual leadership to the problem solving effort.
  • Ensure deep understanding of the practice and portfolio objectives and drive the strategy the same in portfolio assigned.
  • Provide regular portfolio status updates and track KPI's/ Metrics related to all project tasks assigned.
  • Research and consult with clients on wealth of repository material of Insurance tools like whitepapers, brochures or any other marketing collateral to help sell Life & Annuities offerings
  • Represent Operations by playing the role of Operations solution architect (transition, transformation, validation of commercial models)
  • Support Go-to-Market in the Insurance domain; Scan the industry value chain, identify Business Development opportunities across the value chain
  • Build the practice by the way of industry best practice, knowledge building particularly in the property and casualty domain
  • Responsible for benchmarking us against competition and work on the GAPs
  • Publish whitepaper on industry trends and opportunities

1. Mandatory Capabilities/Skills /Years of Experience

  • Minimum of 16 years of experience within the relevant domain and skill
  • Minimum of 6 years of recent experience into Property & Casualty Insurance mandatory.
  • Knowledge of Insurance is required
  • Expert in Core Property & Casualty Insurance Operations along with transformation, RFI, RFPs, claims, underwriting, P&L Management, Process Improvement, SLA Management, Team handling and People Management
  • Experience managing complex service delivery, multi-group, multi-disciplinary projects, preferable in P&C Domain
  • P&C Domain, preferably a claims expert, who has extensive exposure to managing large teams
  • Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.
  • Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
  • Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
  • Develop contingency strategies and Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.
  • Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment. Should be ok to work in night shifts.

Only ITES experience is required.

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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