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DGM-Global Sales Operations Delivery Manager

DGM-Global Sales Operations Delivery Manager

Cognizant

14 years

0 Lacs

bangalore urban karnataka india

Posted:1 day ago| Platform:

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Skills Required

support leadership service reports drive collaboration training management marketing saas certification pipeline negotiation profiling timing

Work Mode

On-site

Job Type

Full Time

Job Description

Role-Description
The Partner Advisory Global lead has a critical role within the program, responsible for leading and managing the delivery of partner advisory teams across multiple countries to our client partners. This role plays a pivotal part in ensuring that our partners receive exceptional, timely, and effective advice and support, ultimately contributing to their success and growth.

Responsibilities

Lead and Manage Global Partner Advisory team operations, targets, KPIs and client deliverable
Lead and Own Client and Sr. Leadership Business Reviews
Oversee and manage the entire advisory services delivery process, ensuring smooth execution and adherence to timelines and budgets.
Collaborate with cross-functional teams to coordinate resources and ensure seamless service delivery.

Build And Maintain Partner Relationships

Establish and nurture strong, long-term relationships with our partners, fostering trust and open communication.
Understand our partners' unique business needs, challenges, and objectives to tailor advisory services accordingly.

Identify And Recommend Solutions

Conduct thorough analyses of our partners' business operations, identifying areas for improvement and potential risks.
Develop and present customized solutions aligned with our partners' strategic goals, leveraging industry best practices and innovative approaches.

Develop And Deliver Advisory Reports And Business Reviews

Prepare comprehensive advisory reports that provide actionable insights and recommendations.
Drive & lead business reviews presentations and meetings with business and client stakeholders
Deliver engaging presentations to communicate complex concepts effectively to our partners.

Manage Advisory Projects

Develop and manage project plans, ensuring efficient resource allocation, timely execution, and successful project outcomes.
Monitor project progress, identify and mitigate risks, and keep stakeholders informed of project status.

Lead And Manage Advisory Professionals

Lead, mentor, and develop a team of advisory professionals, fostering a culture of collaboration, innovation, and continuous learning.
Provide guidance, training, and performance feedback to team members to enhance their skills and capabilities.

Qualifications And Experience

Minimum Bachelor's degree in Business Management, Sales & Marketing or related operations
Min 14+ years of relevant experience working with & managing Global B2B Sales Operations or Partner sales Management / SaaS Technical sales
Advance English language proficiency - C1 or above certified
Solid understanding of cloud technologies and digital transformation concept
Cloud Digital Leader or any other cloud certification is a big advantage
Excellent Sales Pipeline management and negotiation skills
Account management and profiling experience is a must
Ability to work against revenue and pipeline related targets as well as work under pressure and tight deadlines
Customer/partner first approach
Being a true team player - ability to work efficiently with multiple stakeholders across different teams
Excellent soft and representational skills
Excellent time management skills
Strategic mindset - ability to think a few steps ahead
Ability and desire to work in a fast-paced and ever-changing environment
Work timing aligned with respective Partner regions

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DGM-Global Sales Operations Delivery Manager