Desktop Support Specialist

Company Description

AppsTech Solution, established in 2011, is dedicated to providing IT infrastructure across India, especially in remote regions. We offer comprehensive services, including turnkey projects, networking, facility management, and skilled manpower for seamless IT operations. Our 24/7 technical help desk supports clients including Kingston, and extends to various IT domains like security, cloud services, and data centers. Our business verticals include data center solutions, IT networking and user-level products, IT infrastructure, managed services, and facility management.

Role Description

This is a full-time, on-site role for a Desktop Support Specialist located in Halol. The Desktop Support Specialist will be responsible for providing technical support, troubleshooting and resolving issues with desktop computers and printers, and performing desk top support tasks. The role includes handling technical support queries, maintaining system functionality, and ensuring efficient operation of IT infrastructure on a daily basis.

Qualifications

• Skills in Desktop Computers and Desk Top Support
• Technical Support and Troubleshooting experience
• Printer Support proficiency
• Excellent problem-solving and customer service skills
• Ability to work independently on-site
• Relevant certifications and a degree in a related field is a plus