Role & responsibilities Develop vision, roadmap, architecture, and strategic adoption of enterprise mission critical software solutions. Set vision, future direction, ensure strategic adoption of the Enterprise Reference Architecture. Research emerging technologies in cloud and lead strategic adoption. Contribute to Solution Architecture COE. Set guidelines and best practices for functional design and technical architecture. Mentor and train Lead Software Architects. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: Major; Concentration EXPERIENCE: 14+ years software engineering, minimum of 5 years as a solution architect; expert in multiple skill sets, business areas, and products. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Mastery of relevant programming languages - Java, .Net, etc. - SQL, system integration, OOD, SOA, UML, business process modeling. Minimum 3 years experience implementing modern enterprise software development architecture including Event Driven architecture, Microservices, and DevOps culture. Experience in cloud tech and emerging technologies Development across varying platforms - Application servers, etc.; skills necessary to utilize Cloud technologies, SaaS, MQ in developing software solutions. Familiar with full stack development model Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply on below link - https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Solution-Architect-I-Software-Engineering_HR-14498-1
Role & responsibilities Serve as an IT project leader by exerting influence on the overall program's direction to ensure business and IT objectives are met. Drive and oversee all project lifecycles within the program to ensure incremental delivery of business outcomes and project stays within budget constraints Develop and maintain program or project documents including prioritization artifacts, charters, iterative program implementation plans, status reporting on deliverables, handling risks, assumptions, issues, and cross team dependencies with little to no oversight using established standards and procedures Perform and analyze intake of project demands, forecasting team allocation, demonstrating standard processes and procedures. Preferred candidate profile Bachelor's Typically, 5 - 8 years demonstrated and direct work experience in leading and large, complex, and strategic global initiatives. Experience working in a hybrid Agile environment with global matrix teams. Should have knowledge of and have done some level of program management. Skilled in Project Management Methodologies & Frameworks (SAFe, PMP, CSM) In depth understanding of Cost Management, Resource Management and Risk Management. Proven ability to create CBA, SBARs and other project management artifacts. Exposure to handling projects ranging InfoSecurity, Regulatory & Compliance, Strategy and IT Cloud Projects. Should have some working knowledge of the DevOps Model. Skilled in Word, Excel, Outlook, PowerPoint, Project Management Tools, Zoom, and SharePoint Experience working for a publicly traded company or financial services in a similar role. Working in a maturing IT Portfolio/Project Management office. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. In order to apply, please click on below mentioned link - https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-Project-Manager_HR-15007
Role & responsibilities Good exposure and hand-on knowledge in currently used Microsoft Operating Systems including migrations, upgrades and troubleshooting etc.. Should have good hardware troubleshooting skills in desktop, laptop, Network printers, IP Phone etc. and have knowledge of Desktop/Laptop Imaging, Standardization, Security, management, Remote Management, SCCM knowledge, AD, DNS, DHCP, Virtual Desktop Environment. Video Conferencing Systems and Patch management would be an added advantage. Responsible for Level-3 Escalations on all the end user devices and application. Act as an escalation point for advanced or difficult help requests. Escalate incidents with accurate documentation to suitable technician or vendor, when required. Contribute to technician knowledgebase and training as needed. Knowledge of Snow ticketing system would be an added advantage Adhere to the security and compliance standards. Maintain a high degree of customer service for all support queries and adhere to all service management principles. Audit Artifact producer will be producing audit evidence for PII, PCI, SOX, Internal and various other audits demanding evidence. Preferred candidate profile Knowledge of advanced computer hardware, including HP Laptops, Logitech peripherals, Avaya phone systems and other key systems. Experience with desktop and server operating systems, including RDP, data delivery layers, call center technologies. Extensive application support experience with support experience with Okta, Office 365, Microsoft Office suite, Adobe products. Strong user administration experience on AD, with working knowledge on DNS and DHCP, VDI, Citrix, GPO, MFA, Cisco Video Conferencing (Administration), Zoom Basic understanding of network and troubleshooting skills of VPN issues OKTA, Global Protect Working knowledge of a range of diagnostic utilities, including Bomgar remote support, HP support portal. Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English language skills. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at - https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Temporary-Worker_HR-18481 And Share your CV at shobhana@mcmcg.com
Role & responsibilities Partner with both the business and the technical teams to develop high quality deliverables across all phases of application configuration and delivery. Lead testing and ensure that the delivered work product is fully-functioning, performs to business requirements defined and approved by the business, and meets or exceeds expectations Develop and deliver solutions to ensure high availability and performance expectations. Proactively drive the education and drive the use of Pegasystems Methodology among business teams and teammates. Perform other duties, as assigned. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: Computer Science, Information Systems, Information Technology. EXPERIENCE: Minimum 5 years of work experience in software development or similar IT role. Intermediate to advanced proficiency in MS Office. Intermediate to advanced proficiency with Pega Cloud Systems like Pega Customer Service Strong understanding of software development frameworks, cloud platforms, web development, and data modeling Experience in building and implementing model-driven, enterprise-level business solutions. Comprehensive knowledge of corporate systems architecture processes and trends. Exceptional communication skills. Experience working with diverse teams of technical architects, business users and IT teams on all phases of the software development lifecycle. Ability to learn complex material quickly and manage multiple projects and deliverables simultaneously. Ability to explain new concepts and technology to both business & IT stakeholders. Ability to influence without authority. Can effectively utilize resources to navigate through roadblocks and setbacks Can achieve the right solution with imperfect information Mentor and train junior Business Solutions Developers. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Link to Apply: https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Sr-Solutions-Developer_HR-17831 And Share your CV at : anjali.panchwan@mcmcg.com
Role & responsibilities Build platform capabilities utilizing Flow Designer, custom code and integrations with external systems Work platform tickets and incidents as the come in Maintain Instance stability and security Ideate new capabilities and train existing staff on continuing eduction Perform other duties, as assigned. Preferred candidate profile EDUCATION: Degree Level FIELD OF STUDY: Major; Concentration EXPERIENCE: 4-8 years of demonstrable proficiency on ServiceNow CERTIFICATION(S): System Administrator and Application Developer KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms. Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Ability to handle multiple workstreams efficiently and with clear communication of expectations and status. Ability to provide education to junior skillset team members across global positions. Capable of delivering documentation and training on areas of interest on ServiceNow capabilities. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Link to apply: https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-Software-Engineer_HR-17049 And Share your Cv on Anjali.panchwan@mcmcg.com
Role & responsibilities Design and build effective solutions using the primary key skills required for the profile Support the Enterprise Data Environment team particularly for Data Quality and production support. Collaborate on a data migration strategy for existing systems that need to migrate to a next generation Cloud / AWS application software platform. Collaborate with teams as a key contributor of data architecture directives & documentation: including data models, technology roadmaps, standards, guidelines, and best practices. Focus on data quality throughout the ETL & data pipelines, driving improvements to data management processes, data storage, and data security to meet the needs of the business customers. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: Information Technology EXPERIENCE: 4+ years of total experience into IT industry as a developer/senior developer/data engineer. 3+ years of experience of working extensively with Azure services such as Azure Data Factory, Azure Synapse and Azure Datalake. 3+ years of experience working extensively with Azure SQL, MS SQL Server and good exposure into writing complex SQL queries. 1+ years of experience working with the production support operations team as a production support engineer. Good knowledge and exposure into important SQL concepts such as Query optimization, Data Modelling and Data Governance. Working Knowledge of CI/CD process using Azure DevOps and Azure Logic Apps • Very good written and verbal communication skills. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Link to apply : https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-Data-Engineer_HR-18537 Or Share your CV at Anjali.panchwan@mcmcg.com
GENERAL SUMMARY State the main purpose(s) of the job in the organization. What is the general level of responsibility? Network Engineer will be responsible for day-to-day operations/alerts/events. Person should have deep understanding of ITIL & technical processes and ensure adherence to it. Person will be responsible for working with different cross functional teams to onboard new transitions & processes or improving the existing ones. This role requires specialized technical skills in Windows/Linux/Monitoring tools/Network/Database to handle technical escalations. Person will be responsible for managing functional escalations and will be working as representative of NOC function. COMPETENCIES Drive for Results • Innovation & Agility • Leading & Enabling Change • Building Effective Partnerships • Developing Self & Others . Band: Band 5 Band Description: Complex Processor; understands complex processes and takes initiative to improve them. Generally under general supervision to direction. Strong knowledge and application of techniques, procedures, standards, and policies. Band Competencies: Manages time and competing priorities to complete assignments, applies learning to solve problems in new ways, understands and supports change, supports and collaborates with others; open to diverse views, develops self and supports team learning. (Please refer to the Leader Level Framework for a more detailed description) PRINCIPAL RESPONSIBILITIES State the primary responsibilities of the role and the primary tasks for each function. Working as NOC Engineer in 24x7 support, monitoring of day to day operations/alerts/events, ensuring process adherence. Providing overall guidance and supervision to the team. 30% Leading technical transitions & getting required technical upskilling. Managing technical/functional escalations and coming up with the resolution. Acting as process owner of Level 2 Support & Event management and liaison with other service management processes 30% Identifying gaps and improvement areas. Formulate and implement corrective measures. Organize and prioritize workload. Imbibing new ideas & suggestions for overall growth/improvement of process 15% Maintaining documentation of new technical transitions/processes and ensuring the knowledge transfer to the team 10% To prepare management reports & dashboards to track the critical KPIs 10% Perform other duties, as assigned. 5% MINIMUM REQUIREMENTS EDUCATION: Bachelor's FIELD OF STUDY: Computers, IT EXPERIENCE: 5+ Years CERTIFICATION(S): ITIL, CCNA KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Strong experience of Palo Alto Firewall installation, management & support on prem as well as in cloud like AWS, Azure along with Global Protect VPN Strong Working knowledge of Routing protocol like BGP, OSPF, EIGRP, VRF and Switching technologies like LACP, STP, Trucking, VPC, dot1x Working knowledge on Cisco SDWAN Good knowledge of Cisco ISE, Posturing and Meraki Wireless Good Knowledge of Cisco Umbrella Good Understanding of Cloud (Azure, AWS) networking Work with Security team to fix vulnerabilities identified in network devices. Facilitate investigation of complex technical issues. Identify and escalate issues and work with vendors till issue closure, provide RCA. Monitor instructions received or sent via internal monitoring system. Perform health checks, system connectivity, consistency, and data integrity. Understanding of Datacenter architecture, Network links LAN/WAN, routers, switches & interfaces Virtualization, Windows & Storage. Consistent track record in bringing in innovative ideas and its implementation to improve the overall effectiveness of NOC. Good Experience of ITIL Processes i.e. Incident/Problem/Change/Event Management Advanced proficiency with MS Office Tools, Visio, Service Now, Reporting Good communication & interpersonal skills. Standout Colleague & self-motivating. Skill Set Tools: Palo Alto, Cisco routing & switching, F5 Load balancers, Avaya, SolarWinds, CA APM, Splunk, ExtraHop, Nagios, Basic OS understanding. PREFERRED QUALIFICATIONS EDUCATION: Bachelor's FIELD OF STUDY: Computers, IT EXPERIENCE: 5+ Years CERTIFICATION(S): CCNA, CCNP, Palo Alto Certified, ITIL. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Expert level experience of Palo Alto Firewall installation & management. Monitoring tools experience like Datadog, Thousand Eye, Cacti, Solarwinds, Splunk, Extrahop, Nagios. Working experience of Cloud networking services i.e. AWS, Azure Good background in IT Infrastructure & Datacenter Services with an emphasis on networking & downtime analysis. Automation & scripting experience. A temporary worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign a NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work on site under a managers supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency. Responsibilities A temporary worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign a NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work on site under a managers supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency. Position Status Full time
Role & responsibilities Understand business requirements from the PBI assigned and get clarifications Break work in simpler code Do code development using various AWS services like AWS cloud, EC2, IAM, KMS keys, AWS Lambda, Batch, Terraform/CFT, Event bridge, Managed Kafka, Kinesis, Glue, PySpark Ensure the software systems are scalable, reliable, and efficient. Protect data and applications by implementing robust security measures. Unit test case creation and testing. Promote code to higher environment using CI/CD release QA and UAT testing support. Fix bugs Production deployment and post deployment support Production issue support, troubleshooting and optimizing for performance and efficiency Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: BE/B.Tech/MCA Language Required : English 3-5 years of AWS ETL development experience. Must have experience on AWS cloud, EC2, IAM, KMS keys, AWS Lambda, Batch, Terraform/CFT, Event bridge, Managed Kafka, Kinesis, Glue, PySpark. Understanding of data modelling concepts. Knowledge of Python and other programming languages. Knowledge of different SQL/NOSQL data storage techniques. SQL competence (query performance tuning, index management etc) and a grasp of database structure are required. Worked in Agile methodology and its ceremonies. Passionate about sophisticated data structures and problem solutions. Capability to analyze and troubleshoot complicated data sets. Design automate and support sophisticated data extraction, transformation and loading applications. Analytical abilities Good in oral and written communication Experience with data warehousing and business intelligence (BI) Knowledge of industries technology trends Perks And Benefits: Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. APPLY NOW : https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Software-Engineer_HR-18559-1 And share your Cv at Anjali.panchwan@mcmcg.com
Role & responsibilities Facilitate Scrum ceremonies, coach the team, remove impediments, promote Agile practices, and foster continuous improvement. Manage the product backlog, collaborate with stakeholders, and ensure delivery of customer value. Provide updates to leadership, align with business goals, and manage expectations across departments. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: Technology/Engineering or similar degree EXPERIENCE: 2+ years of experience working on multiple large-scale Scrum team projects, 3+ years of experience as a Scrum Master, Product Owner or Agile Coach and 6+ years of IT experience. VSTS, Jira experience. Strong problem-solving and collaboration skills to solve for blockers and impediments Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at - https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Scrum-Master_HR-18500-1 And share your CV at shobhana@mcmcg.com
Role & responsibilities Write scripts and creating automation environments for repeated tests. Using different automation tools, design, test, and deploy effective test automation solutions Designs/delivers the test Plan for projects that are small, provides input on estimates for the duration of activities, and resources needed to execute the test plan. Defines the assumptions that must exist for testing to be comprehensive and on-schedule. establishes success criteria, acceptance criteria, entrance/exit criteria that must be met or validated to make key decisions or to move. Follows processes on obtaining test plan reviews, approvals and sign offs. Develops the test design requirements, including purpose, preparation, and usage. Leads the designing of test cases and scripts, including the techniques and approaches to be used for validation of the product. Determines the data set or sub-set needed to ensure a comprehensive test of the system. Oversees and Insights all the test aspects and evaluates against all stated objectives. Can test medium /small test scenarios. Provides consistent UAT support to business Understands core applications for a major business unit or function. Ability to discuss application related issues with both business and IT professionals, specifically key functions, benefits, impact of disruption and key features of major systems and related subsystems. Is familiar with existing technology infrastructure and systems management practices. Preferred candidate profile MINIMUM REQUIREMENTS EDUCATION: Bachelor's FIELD OF STUDY: Computer Science, Information Systems, Information Technology EXPERIENCE: 5+ years of experience as a quality assurance analyst, with hands-on in automation testing, manual testing, agile methodologies, and experience with test scripts creation CERTIFICATION(S): ISTQB (***Good to have) Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at - https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-Quality-Engineer_HR-18605-1 And share your CV at shobhana@mcmcg.com
Role & responsibili ties : Coach new team members on technical skills and business knowledge. Develop and implement analytics best practices and knowledge management practices. Makes recommendations to improve business profitability or processes. Estimate opportunity size and develop business case. Manage implementation of ideas and project plans with minimal support. Present and share data with other team members and to leadership independently. Understand end-to-end business processes. Independently extract, prepare and analyze gigabytes of data to support business initiatives (e.g. profitability, performance, variance analysis etc). Develop solutions with minimal support. Develop techniques and computer algorithms for data analysis for making it meaningful and actionable. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: Strong and consistent academic record in engineering, quantitative or statistical field. EXPERIENCE: 2-7 years experience in analytics or consulting including 2+ years in Financial Services. Perks And Benefits: Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. APPLY NOW : https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Deputy-Manager-Business-Analysis_HR-18376 And share your Cv at Anjali.panchwan@mcmcg.com
Role & responsibilities IT Control Testing - Test internal controls in relation to Encores SOX Compliance program , a requirement for publicly traded companies in the Unites States and India ICoFR requirements as per requirements of India Companies Act. Assess the effectiveness of internal controls assessing whether the controls are appropriately designed, implemented and operating effectively. IT Audits - Assist in IT specific or other audits covering computer operations, security, change management and other IT areas as per the audit plan for the year. IT Audit related Special Projects - Assist in special projects involving review of system migrations, software changes, any other management requests and investigations. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: IT, Computer Science EXPERIENCE: 1 year CERTIFICATION(S): KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: 1. Basic knowledge of SOX and IT general controls. 2. Proficient in written and oral communication 3. Logical and analytical approach with a keen eye on detail. 4. Basic knowledge with MS Office products (Excel/Visio/PowerPoint/Access), databases, etc Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Associate-Information-Technology-Audit_HR-18726 And Share your CV at shobhana@mcmcg.com or anjali.panchwan@mcmcg.com
JOB TITLE Deputy Manager Finance Controllership JOB FAMILY Finance - FIN DIRECT REPORTS Range of reports Ex: 1 - 3 GENERAL SUMMARY State the main purpose(s) of the job in the organization. What is the general level of responsibility? The candidate will be in team corporate Finance department within finance function. The position will be responsible for Controllership activities, like month end, year-end, Audits for Sgp & Luxembourg entities. This position will require to work cross entities and will play a key role in preparation of financials and work on projects wherever required. COMPETENCIES Drive for Results • Innovation & Agility • Leading & Enabling Change • Building Effective Partnerships • Developing Self & Others » Band: Band 6 Band Description: Discipline Expert; full range of duties in a discipline; helps determine objectives and constraints of assignments; brings structure to ambiguity; create/improve techniques and procedures. Generally under direction. Expert knowledge and application. Band Competencies: Delivers tactical results by anticipating and overcoming obstacles, leverages advanced skills to solve for complex problems, helps drive and sustain change, actively engages with colleagues; leverages diverse views, drives self and team learning. (Please refer to the Leader Level Framework for a more detailed description) PRINCIPAL RESPONSIBILITIES State the primary responsibilities of the role and the primary tasks for each function. Working on various pivotal initiatives with management, involving in depth spend and revenue analysis. Driving process improvements in various finance processes in close coordination with business units using relevant and latest technologies 25% Responsible for IFRS & US GAAP accounting for US SPV entity. This includes handling the complete accounting, statutory compliances, reporting to parent in US. Monthly closing of books. Role will also handle audits & any regulatory reporting. 25% Working on accounting notes and policy framework for India, US and UK entities and driving policy improvements 20% Working on revenue for the US SPV entity 20% Working with US finance teams to ensure timely monthly reporting of expenses, closure of accounting memos and positions 10% TOTAL 100% MINIMUM REQUIREMENTS EDUCATION: Master's or Advanced FIELD OF STUDY: Accounting & Finance, Chartered Accountant EXPERIENCE: 5+ years of post-qualification experience CERTIFICATION(S): Certification(s) required KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Good communication skills required as the person will be required to work with senior management Role & responsibilities
Role & responsibilities IT Control Testing - Test internal controls in relation to Encores SOX Compliance program , a requirement for publicly traded companies in the Unites States and India ICoFR requirements as per requirements of India Companies Act. Assess the effectiveness of internal controls assessing whether the controls are appropriately designed, implemented and operating effectively. IT Audits - Assist in IT specific or other audits covering computer operations, security, change management and other IT areas as per the audit plan for the year. IT Audit related Special Projects - Assist in special projects involving review of system migrations, software changes, any other management requests and investigations. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: IT, Computer Science EXPERIENCE: 1-3 year CERTIFICATION(S): KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: 1. Basic knowledge of SOX and IT general controls. 2. Proficient in written and oral communication 3. Logical and analytical approach with a keen eye on detail. 4. Basic knowledge with MS Office products (Excel/Visio/PowerPoint/Access), databases, etc Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Associate-Information-Technology-Audit_HR-18726 And Share your CV at anjali.panchwan@mcmcg.com
Role & responsibilities IT Control Testing - Test internal controls in relation to Encores SOX Compliance program , a requirement for publicly traded companies in the Unites States and India ICoFR requirements as per requirements of India Companies Act. Assess the effectiveness of internal controls assessing whether the controls are appropriately designed, implemented and operating effectively. IT Audits - Assist in IT specific or other audits covering computer operations, security, change management and other IT areas as per the audit plan for the year. IT Audit related Special Projects - Assist in special projects involving review of system migrations, software changes, any other management requests and investigations. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: IT, Computer Science EXPERIENCE: 1-3 year CERTIFICATION(S): KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: 1. Basic knowledge of SOX and IT general controls. 2. Proficient in written and oral communication 3. Logical and analytical approach with a keen eye on detail. 4. Basic knowledge with MS Office products (Excel/Visio/PowerPoint/Access), databases, etc Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Associate-Information-Technology-Audit_HR-18726 And Share your CV at anjali.panchwan@mcmcg.com
Role & responsibilities Designs and architects the Pega Decisioning solutions that align with business objectives, ensuring scalability, performance, and maintainability. Develops and implements decisioning strategies that leverage machine learning, predictive analytics, and complex business rules to optimize customer interactions and business outcomes. Defines, configures, and optimizes complex business rules, decision logic, and decision tables within Pega Decisioning to align with business requirements and compliance standards. Supports the development and management of adaptive and predictive models within the Pega Decisioning platform, continually improving accuracy and effectiveness. Supports the integration of data from various sources, including customer data, transactional data, and external data providers, to enable data-driven decision-making . Participates in collaboration with business stakeholders, data scientists, developers, and other teams to ensure successful implementation and continuous optimization of decisioning solutions. Monitors, analyzes, and fine-tunes decisioning strategies to improve efficiency, responsiveness, and overall performance and ensure adherence to regulatory and compliance standards. Creates and maintains comprehensive documentation related to advanced decisioning strategies, models, and configurations Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: Information Technology, Business Administration EXPERIENCE : 5+ years as a Decisioning Architect or in a similar IT role with a record of successfully designing and implementing advanced decisioning solutions using Pega or a similar platform. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Should resemble the unique requirements for the role. May include more than one of each type. Each requirement should have its own bullet point. Excellent interpersonal skills and the ability to communicate, partner, and collaborate. Dedication to achieving outstanding results. Driven and team-oriented with a demonstrated ability to lead by example. Able to pick up new concepts and technology rapidly; able to explain it to both business & IT stakeholders. Exceptional problem-solving and analytical skills. Able to work in teams as well as independently. Good understanding and knowledge of SQL Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply at - https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Lead-Decisioning-Architect_HR-18114 Or share your CV at shobhana@mcmcg.com
Role & responsibilities Compile reports and present findings Develop dashboard content. Responsible for designing SQL Scripts. Strong proficiency with SQL and Skilled at optimizing large, complicated SQL statements. Develop procedures and scripts for data migration and creating SSIS packages. Develop dashboard content. Developing visual reports, and dashboards using Power BI desktop & VBA. Connecting data sources, ETL transforming data for Business intelligence. Should have an edge over making DAX queries in Power BI desktop. Expert in using advanced-level calculations on the data set. Develop queries and create content in the speech analytics system. Understanding of APIs process to extract metadata to SQL tables through C# using .Net framework. Track trends and follow behavioral actions to improve results through Co-relation analysis. Perform statistical analysis, including correlation and regression analysis, to identify trends and relationships within data sets. Communicate with the business and stake holders on requirements and analytical findings. Must be able to discuss the requirements effectively with the other teams, and with internal teams. Interpret and present statistical findings to stakeholders in a clear and concise manner. Preferred candidate profile EDUCATION: Bachelor's EXPERIENCE: 1 + Years of minimum experience KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Should resemble the unique requirements for the role. May include more than one of each type. Each requirement should have its own bullet point. Knowledge of database procedures and Microsoft SQL Server concepts and SSIS. Developing visual reports, and dashboards using Power BI desktop. understanding of the C#/Python programming language and experience working with client-server desktop and web applications. Develop operational reports, create dashboards and visual interactive reports using Power BI & VBA, perform DAX queries and functions. To perform SQL querying for best results and use filters and graphs for a better understanding of the data. Strong proficiency with SQL ability to create fast and efficient database queries, including joining and cross-referencing cells from several tables. Ability to create ETL SSIS package for data transformation Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply at https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Business-Information-Analyst_HR-18867-1 or share your CV at shobhana@mcmcg.com
Role & responsibilities Act as a Subject Matter Expert in Reviewing/Analyzing accounts or documents and determining appropriate and applicable treatment in line with established SOPs or other standard procedures designated for various tasks/processes. Individually capable to deliver final work product of appropriate documents or responses prepared as part of the designated task/process. Able to prepare consolidated reports including all appropriate responses and findings for stakeholders in a timely and accurate manner. Able to act as a primary contact for certain processes, communicating closely with concerned attorneys and paralegals (stakeholders). Calibrating and streamlining the understanding of the team through raising appropriate queries in order to ensure delivering a high-quality work-product Able to analyze the quality of the work performed by the team, performing second/third level checks through random sampling and other appropriate methods on various processes of the team. Able to maintain a basic-level MIS for concerned processes, ensuring appropriate work prioritization and adequate work-allocation with a vision to continuously increase efficiency Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: LLB (Law) EXPERIENCE: 5+ years KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Good understanding of legal terminology Exposure of US legal system and providing legal services Ability to collaborate with offshore & onshore stakeholders • Ability to drive performance within the team Ability to continuously seek efficiency in the process Good understanding of MS Office tools (Advanced understanding of MS Excel preferred) Strong English reading and writing capability along with strong analytical skills Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply now or refer someone at shobhana@mcmcg.com
Role & responsibilities : Managing life cycle of Incident & Service Request management. Responsible for driving, managing, and coordinating the response to all major incidents including escalation, follow through, dissemination of workarounds or resolution advice and closure. Responsible for timely, clear, accurate and punctual communications to stakeholders and customers. Driving the efficiency and effectiveness of the incident management process. Ensuring that all IT teams follow the incident management process for every incident. Responsible for chairing and driving major incident management bridges to reduce MTTR (Mean Time to Repair). Maintain and uphold Incident Management policies and procedures in accordance with ITIL processes Acting as process owner of incident management and liaison with other service management processes. Maintain and improve the Incident Management process by working with senior management across vast communities of our business. Create and maintain required documentation (policies, standards, baselines, guidelines, and procedures) Gathers, consolidates, and refines data to publish executive, operational, and management level reporting and analysis. Drive improvements to ensure that lessons are learned from incidents and that any work required to prevent a future reoccurrence. Plans and manages support for request fulfillment tools and processes. Manage, coordinate, track, and report on service request and service catalogue management activities. Monitoring and reporting the agreed Key Performance Indicators (KPI) corresponding to the compliance with customer and management. Responsible for ensuring that the Request Fulfilment process operates in a truly end-to-end manner, are fully integrated with other resolver group processes and all Service Integrator roles are clearly identified and fulfilled. Preferred candidate profile: EDUCATION: Bachelor's FIELD OF STUDY: Any Language Required : English Incident Management and Service Request Fulfillment. Change Management. Problem Management. Knowledge Management. Continual Service Improvement. Experience of designing, developing and/or implementing ITIL aligned processes. Should have extensive knowledge on ITSM. Good knowledge of Microsoft Office Tools, Good communication skills. Good knowledge of all the ITSM processes at Organization level. Awareness of the role IT plays in enabling the business objectives to be met & Customer service skills. The competence, knowledge, and information necessary to complete their role . The ability to use, understand and interpret the best practice, policies, and procedures to ensure adherence. Effective facilitation and influencing skills. Strong stakeholder management skills. Conflict resolution and negotiation skills. Good listening and communications skills. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Senior-IT-Process-Manager_HR-18983-1 And Share your CV at anjali.panchwan@mcmcg.com
Role & responsibilities Design, develop, and implement Pega applications that meet business requirements. This includes creating workflows, user interfaces, and data models using Pega's tools and best practices. Develop and maintain technical documentation, including high-level and low-level design documents, coding standards, and best practices to ensure consistency and quality across projects. Identify, troubleshoot, and resolve technical issues within Pega applications. This involves debugging, performance tuning, and ensuring the stability and reliability of the applications. Preferred candidate profile EDUCATION: Bachelor's FIELD OF STUDY: Technology/Engineering or similar degree EXPERIENCE: 2-5 years of professional experience with a minimum of 2 years of experience in Pega Systems (including Pega Constellation). CERTIFICATION(S): Pega CSA/CSSA certified. 2-5 years in Pega Systems (including Pega Constellation) Pega CSA/CSSA certified. Strong knowledge of OOPs concepts. Strong understanding and advocating DevOps culture Pega CS framework experience would be good to have. Familiarity with Pega Dev Studio and App Studio (preferred). Good understanding of Agile (Scrum) project management methodology and Test-Driven Development Strong problem-solving skills and should be able to navigate in difficult situation Good understanding of performance tuning and troubleshooting Pega applications Ability to write SQL queries and work with relational databases Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Software-Engineer_HR-15221-1 And Share your CV at anjali.panchwan@mcmcg.com