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Arting Digital
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Desktop Support L1

Job Expired: This job listing has expired.

Desktop Support L1

0 - 3 years

|

1 - 4 Lacs

Posted:8 months ago| Platform:

Apply

Skills Required

IT services Network support Operating systems Antivirus management MS Outlook Video conferencing Troubleshooting SLA management Desktop support Software troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Troubleshoot software, operating systems, and hardware issues (desktops, laptops, printers).
Administer Microsoft Outlook, antivirus software, and M365 Office Suite.
Coordinate with third-party vendors for IT assets under warranty.
Provide basic network support (switches, firewalls, and operations).
Manage video conferencing (VC) and meeting room devices.
Ensure end-user data backup solutions are in place.
Adhere to ITIL processes, SLA management, and maintain runbook documentation.

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